We love our garage door. But, we ordered door from brochure. Next day, when we were on our walk, we checked out neighbor's door. We decided to change design. I called next day. I signed the docusign with new order.
Unfortunely, tech brought wrong door. I didn't want a discount on the incorrect door, I didn't want to settle. So we had a garage with covered with blue tarp for another 5 days. When the right wrong came, it went in fast. Javier was very professional, friendly, efficient. We enjoyed him a lot. So after I signed the docusign, someone screwed up the order. Inconvenience of another day wasted. If there's a change in order, it needs to be flagged!!