Garage Door Repair in Mission Hills, CA

Stephen Dodson

Great to do business with, quick & easy. Got an appointment for the next day of calling. Technicion was polite and personable. Explained what needed to be done and provided three cost estimates. Work was done quickly and throughly.

Jane Penaflor

I had a very disappointing experience with Precision Garage Door and feel it's important to share. Great Team, But Terrible Communication and Scheduling. I want to start by saying that my salesman and installers were great – professional, knowledgeable, and courteous. They did a solid job with the installation, and I appreciated their work. However, the overall experience was seriously impacted by poor communication and scheduling issues. When I placed my order, I was clear about making sure they would not cancel my appointment. Getting clear updates from the office was frustrating. I had to follow up just to confirm my appointment, and even then, they assured me that my scheduled install was good and even got a confirmation. The day before I get a call to inform me they needed to cancel as the door did not arrive. An inconvenience, as I had to reschedule for another day. It often felt like no one was actually managing or coordinating the process, which made the experience stressful and inconvenient. For the new rescheduled date, I was told and sent a text message confirming the Installers would arrive during a specific window, but they were one hour late. Although, I was compensated for the cancelation and they upgraded my door, their customer service needs major improvement. Precision Garage Door promotes itself as a professional and customer-focused company, but the lack of organization on the back end tells a different story. It’s unfortunate, because the people doing the actual work were great — but the company really needs to improve its communication and honor its commitments when it comes to scheduling. I’m not sure I’d use them again based on this experience.

Armando Alzarmora

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Corteous visit with professional attention

Roger Lovil

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I was happy with the repair Precision did for me over 10 years ago and they were the first I thought of when I needed service again

Roger Lovil

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Excellent service and friendly service men made my day.