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about Precision Door Services in:
La Canada Flintridge, CA
Precision Door Services of Southern Californiahas received 41 reviews, averaging 4.85 Stars:
La Canada Flintridge, CA
La Canada Flintridge, CA
Jacob came before our scheduled time, but he called and asked. He did a stellar job of changing our code for two remotes and the car. He also added a keypad which will be another option. Work was complete in less than half an hour... so grateful - our pool guy left without returning our remote thus the reason for the change.
- Dzintra Svarcs
La Canada Flintridge, CA
In August of 2020 Precision Door installed a new door lift. Yesterday, July 31, 2022 the door lift began malfunctioning in that the garage door would go down and then return back up rather that staying down. I called Precision Door this morning and a technician came by right after lunch, saw the problem and quickly repaired the door lift. Moreover, the repair was charged as a warranty repair at no cost. In short, I received outstanding service from Precision Door and I thank you.
- Fraser Draper
La Canada Flintridge, CA
I highly recommend Precision Garage Service. The response time to my call was surprisingly quick. I was kept informed as to the arrival time of the technician, which I greatly appreciated. Eric and Miguel were knowledgeable, courteous and professional. They solved the issues with my door and gave suggestions for issues that might arise in the future due to the age of the door. Very professional and helpful!
- Barbara Faiola
La Canada Flintridge, CA
I was very happy with the service. The person who answered the phone was very pleasant. I did not wait long to make an appointment. The technician was great. He called in advance when on his way, he came when scheduled, he was very polite and pleasant. He fixed the door quickly. I have used this company before and highly recommend it!
- Chris
Product:
La Canada Flintridge, CA
OUTSTANDING PERSON ON THE PHONE,TO ME THAT IS THE FIRST IMPRESSION OF A COMPANY, AMANDA WAS VERY COURTEOUS, KNOWLEDGEABLE SHE SCHEDULE A TECHNICIAN TO COME THE SAME DAY WITHIN,4 HOURS. MIGUEL THE TECHNICIAN CALLED 30MNS BEFORE ARRIVING,, HE WAS WEARING A MASK, VERY POLITE AND PROFESSIONAL, HE DIAGNOSED THE SYSTEM, GAVE ME A QUOTE, AND FIXED THE PROBLEM IN 30 MINUTES. CONGRATULATION FOR HAVING ACREW LIKE YOURS. I WOULD RECOMMEND THE COMPANY ANY TIME. THANK YOU.
- Victor Ghanime
La Canada Flintridge, CA
Excellent service. Technician James Hutson was great. Would highly recommend Precision and use in the future.
- Marylou Spear
La Canada Flintridge, CA
Called Tuesday 3pm, they were able to schedule someone Wednesday morning. Appreciate the call 20 minutes before arriving. techincan knew to what parts to replace. Finish in 1.5 hours, as he promised. One minor issue, I had asked them to call my cell, instead of home landline, but system did not update my contact info.
- C. LEW
Product:
La Canada Flintridge, CA
Broken spring on garage door. Could not lift the garage door. Could not use my car, because the garage door would not move. Precision came out. I got a phone call and text, notifying me that Precision would arrive in 20 minutes. And he did. The service person wore a mask. I got a quote, then the repair was done. Very efficient. Very courteous. Garage door now opens.
- Mary Blencowe
Product:
La Canada Flintridge, CA
Jason is a great technician. He solved the problem quickly and was able to explain the problem. Great service
- Gary Weyand
La Canada Flintridge, CA
Cole gave us excellent service, getting our openers reprogrammed so they work properly again.
- Susan Shanley
La Canada Flintridge, CA
I was very pleased with your service. My call for help was answered with immediate help by a very experienced operator. On the next day I received a call informing me the repair man was on his way and he arrived right on time. I was having a problem getting the door to stay closed in my 6 months old door opener. It was fixed in a very short time, checked out thoroughly and there was no charge for the service. The technician was knowledgeable and helpful in explaining what the problem was and how he fixed it.
- Anne Hills
La Canada Flintridge, CA
I called for service and within a couple of hours Armando Bacca, Precision Door technician was at our house. He quickly assessed the problem to fix our door opener. He was very informative and professional. He explained the problem and quoted the cost of repair before proceeding. Repairs were made very quickly. My experience with Precision Door was very positive and I would use them again.
- Rich Wolgemuth
La Canada Flintridge, CA
Rating of Excellent. Your technician, Hirach Ordubekyan, was most professional. Got the job done in a short time and explained exactly what was corrected. Next time I need my garage door serviced I plan on requesting Hirach Ordubekyan - one of the best. Fraser Draper
- Fraser Draper
La Canada Flintridge, CA
*****
- Georgia Hamilton
La Canada Flintridge, CA
Jason did a first class job. I would recommend him anytime. Please send me my copy of my bill please outlining the warranty spec’s. Thanks.
- Michael Bell
La Canada Flintridge, CA
Chuck White did an excellent job. Analysed the issue and made a recommendation. Clearly explained the problem. Check working parts and lubricated. Was very informative on the product and future things to look for.
- Randy Boal
Service Provided:
Product:
Field Service Manager : Russ T
La Canada Flintridge, CA
Alex F. performed a tune-up quickly and professionally. Answered my questions and gave me useful advice on how to properly care for my door. 5 Stars
- Alan Leonard
La Canada Flintridge, CA
I called Precision because I was having trouble with my roller door popping back up when we tried to close it with our car/remote. My technician, Victor, came the following day and was very friendly and knowledgeable. He didn't try to upsell me on anything, but in the end, I decided to get a new garage door opener, and I had him replace all the rollers on the garage door. Prior to Victor coming, our door was very noisy and frequently would pop back up when trying to close it. By the time he left, we had a SILENT garage door that worked perfectly. I was so excited !! It had been very loud for 15 years. I will ALWAYS recommend Prevision Door Service when someone needs repair/renewal of their garage door or opener. Great service !
- Beverly Callister
Product:
La Canada Flintridge, CA
Last Friday,my garage door suddenly would only open using the master opener switch on the garage wall.Neither of my 2 remotes worked and the opener light constantly blinked. I chose Precision mainly because of all the great responses and comments from other customers.An appointment was made for Sunday AM . Alex Filipovic was the technician that came out. Alex was commented on favorably on Precision's review page and he didn't disappointing.Alex was friendly,candid and professional. He found the problem which was a simple reset of the garage door opener. It was a relief to pay a fair service fee,when you have visions of motor replacement costs or worse in your mind. Thanks Alex,thanks Precision for your service and your honesty.
- David Esterkes
La Canada Flintridge, CA
Alex came out and fixed our problem quickly.
- Denise Wammack
La Canada Flintridge, CA
We wanted to replace the rubber strip on the bottom of our garage doors because we were repainting them. The young man came on Sunday and did the work. Very professional.
- Ken Brown
La Canada Flintridge, CA
Excellent response time and excellent work! Job finished quicker than expected. Very professional and reasonably priced. Would highly recommend Precision Door.
- Steve Lazarian
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La Canada Flintridge, CA
Tom came early and left early :) Door cable replaced and now Door is almost silent :)
- Dan Jessee
Product:
La Canada Flintridge, CA
Definitely 5 stars!! Very prompt, professional, efficient, and friendly. Also notified me of a dangerous situation with the existing door jams and the springs so they recommended the best solution and came back and replaced the door jams which were very old and cracked. Very pleased and relieved that the dangerous conditions were resolved. New door opener works perfectly!
- Diana Coy
Product:
La Canada Flintridge, CA
Expert technician who showed and thoroughly explained the problem causing the door to jam. Also reprogrammed 3 vehicles for which I thought the additional price was expensive but he did it a lot faster than I would have, so, ok.
- Arsenio Nunez
Product:
La Canada Flintridge, CA
Our garage door was efficiently repaired. The service man came on time. Very good experience.
- Susan Mandell
Product:
La Canada Flintridge, CA
During the third week of October, 2014 my garage door had a problem. A cable which supported the door on one side had come off its spool. The garage door fell lower on one side than the other and the door would neither open nor close completely. It was stuck. I called Precision Overhead Garage Door Service. I was told there would be Service Call fee of $69.95. A technician came out on October 16, 2014. He told me there would be an additional charge of $185.00 to repair the problem. He also told me that my garage door opener was old and I should replace it. The garage door opener itself was working fine, so I declined that and I agreed to $185.00 repair and he proceeded the “fix” the door. He then told me that the rollers which supported the door in the frame were worn, which contributed to the problem, and that if they were replaced, the problem “would not happen again.” The charge to replace the rollers was $249.00 which I agreed to. The rollers were replaced and the total bill was $503.95 which I paid. Less than five months later, the garage door crashed again. I called Precision again and told them of the problem which I expected them to fix. Instead I was told that the door had been so badly damaged that it needed to be replaced, which they would do for between $999 and $1624 depending on the door I chose. I had a conversation with Mr. Chuck White, the owner of Precision Garage Door, in which I told him that I expected the company to stand behind the work I had already paid for and it appeared that if the work had been done correctly, I wouldn’t now need a new door. Ultimately he agreed to a $400 credit against the installation of a $999 door. Applying the theory that “life is too short” to be embroiled in disputes, I agreed to this. The technician who measured the door said that my garage door opener was old and I should replace it. Again, since the door opener was working fine, I declined. The door was installed on April 2, 2015 and I paid the $599 charge. At this point I was out $1,100. I did have a new garage door that I would not have needed if the original work had been done correctly. But the story continues. After the technician had left, I determined that the remote control did not work. I set about pairing the remote control with the garage door opener, which I have done before with no problems. The remote would not pair. Because the opener would not pair with a second remote I had, I was able to determine that the problem was the garage door opener’s receiver. I called Precision and was told a technician would come out to fix the problem. That technician called me and when I told him the problem, his response was that there was no way that his work had caused the problem. Given his defensive tone, I thought, “Yeah, right. The opener just picked that day to fail. What a coincidence!” The next day I received a call from another technician who said he would walk me through the steps to pair the remote control. I asked him to try to do it himself, as I was fairly sure the steps would not work. He came to the house and was also unable to pair the remote. He said that he would talk to management to see what could be done. A few days later I received an email proposing to sell me an entire new garage door opener for between $557 and $757, depending on the model. I then received a telephone call in which I was told that Precision would grant me a $100 discount off the quoted price. I responded, “No, thank you.” I thought, “Fool me once, shame on you. Fool me twice, shame on me. Fool me three times; you have to be kidding!” I went on Amazon and located an external receiver and remote for the princely sum of $16.09, including shipping. I installed the external receiver in about 20 minutes and the remote works fine. I submitted this review to the company before posting it to allow them to point out any factual errors they claim I have made. Their response boils down to an assertion that all of the problems stem from my failure to buy everything they tried to sell me ( a new garage door opener). What else could they say. However, there can be no reasonable excuse for the company’s attempt to profit further from this conduct by attempting to sell me a new opener for $450 to $650, to fix a problem which I was able to remedy for $16.00.
- Dennis Brown
Mr Brown, Thank you for your detailed note. I have to respectfully disagree with you on the facts and with your characterization of our response to your situation. To recap, our technician’s first visit to you was in response to your door falling. He repaired your door, diagnosed multiple causes of the problem and you chose to implement the minimal required to get the door operational. The door later fell again. This time you needed a new door. I believe that his original diagnosis was correct. This was an old, heavy and patched together wooden door. That it failed was in no way related to the work that we performed. However, because we had been there five months earlier, I significantly discounted your door. I don’t think that this could be characterized as taking advantage of you in any way. On the contrary, I think this demonstrates how much we want to ensure that our customers are happy with the service that we provide. You then had a problem with your remote pairing. The technician attempted to reprogram your remote and was unable to do so. When he was trying to fix your problem, he did not attempt to add an additional receiver to your operator because the operator dates from the 1990s and he assumed that this was the cause of the inability to pair the remote. I’m happy that you were able to patch together a solution to your remote pairing problem, but that has not addressed the base problem of the age of your operator. I should note, that the settings on your operator, as indicated by the safety inspection performed by our technician at the time of the original problem, are at their limit. This makes the operator less responsive to potential barriers to operations and a potential safety issue. I expect that you will continue to experience problems with it and that it could cause damage to your new door in the future. In any case, at no time in this process were your issues misrepresented or were you in any way taken advantage of. Our goal is 100% customer satisfaction. There are always was to improve and we strive to do that every day. However, overall I believe that our technicians responded to your situation in an appropriate manner, and that our concessions to you have been more than generous. If you would like, I would be happy to discuss this further with you. Best regards, Chuck White
Product:
La Canada Flintridge, CA
I am very impressed with how you conduct your business. Almost immediately after I called I received an email confirming my appointment and with information about your company and the person that would be repairing my garage doorl Daniel, your repairment, called to let me know when he would be arriving and he was here promptly at the tiime he said. He explained what needed to be done and after I agreed to the work he did the repair and finished the job in good time.
- Anne Hills
Product:
La Canada Flintridge, CA
I was extremely pleased with Precision Door Service. They came out right away and gave me a brochure and quote for a new garage door. The door was ordered and the they delivered it the next day. Luis came out and was very professional and friendly. It took him about an hour and a half to take down the old door and hang the new one. My son's car was in the garage (non-operational and had a dead battery) Luis and I were able to push and steer it out and he was so kind to push it back in. Great guy. The new door is the insulated metal and is so quiet. It looks beautiful and I couldn't be happier. I highly recommend this company and give Luis a '5+' Star rating. Thank you Precision Door Service.
- Susan Berta
Product:
(310) 734-8914
(310) 734-8914(818) 861-6639
(818) 861-6639(310) 734-8914
(310) 734-8914(323) 412-9540
(323) 412-9540(818) 861-6639
(818) 861-6639(626) 817-6416
(626) 817-6416(818) 861-6639
(818) 861-6639(626) 817-6416
(626) 817-6416(909) 632-7040
(909) 632-7040(909) 632-7040
(909) 632-7040Office: 626-537-3568
2550 Corporate Pl
Ste C105
Monterey Park, CA 91754
Office: 909-480-4395
119 E Arrow Highway
San Dimas, CA 91773
Licenses
California State Contractor's License993555
If you are looking for service in the Simi Valley, Ventura County, and Santa Barbara areas, please visit:
simivalleygaragedoors.com
If you are looking for service in the Riverside, San Bernardino, and Temecula area, please visit:
garagedoorriversideca.com
I remember the commercials on tv regarding this company. And kept it in mind for future referral. Well the need for a technician came and I did call Precision. Friendly staff on the phone and I had a technician come out to my home within 30 minutes. That was great! The technician Tony, was a friendly, thorough and very knowledgeable. He certainly made my husband and I glad we called Precision. Precisión will be on our “Contacts” list. Thank you, Tony (PRECISION)
- Patricia & oliver Lau