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Read what people are saying
about Precision Garage Door

Precision Garage Door of The Greater LA Area
has received 5 reviews, averaging 2.00 Stars:

Garage Door Repair

,

Date: 12/21/2019
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.

Comments:

The service person was very friendly and professional, nothing in writing regarding the quote. Looking back I think I was overcharged, the cost was $485.00 for less than a half hours work. The door is functioning, but shifted way to the right side with a bent track. The tech got the garage door working, I just think it was a bit excessive in cost.

- Mike Giboney




Technicians

Miles H

Miles H

Broken Garage Door Spring Repair

Los Angeles, CA

Date: 11/27/2019
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.

Comments:

We found your business through and internet search based on location and past reviews. We called on the Wednesday before Thanksgiving. You sent our a repair service rep the same day who provided an estimate then fixed the issue within an hour after arrival. The service rep was courteous and professional. 5 stars for this company meeting our service needs

- John Heidelberg




Technicians

Eric P

Eric P

Broken Garage Door Spring Repair

Rancho Cucamonga, CA

Date: 05/24/2019
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.

Comments:

The spring was replaced and it's wotrking but I felt like it costs me lots more than it should be. When the set of end bearing were replaced, both ends became higher than the middle but the installer was going to leave it instead of leveling the pipe. I had to ask him to fix it. He moved it up but did not use a level. He said it should be okay. I thought there was a reason why it was straight, I would not recommend this company.

- Al




Senior Technician

Armando B

Armando B

Garage Door Repair

Pasadena, CA

Date: 10/02/2018
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.

Comments:

Technician was good. Your phone service is terrible. Tina confirmed appt two weeks ago, and told me I was first for the day. I rearranged my schedule to ensure I was available at this time. No one showed for two hours so I called phone bank. They couldn't figure out the situation and "escalated" it to a manager. Finally three hours later a technician showed up. He provided service for literally ten minutes. I paid $90 for ten minutes service, and aggravation of trying to get someone to come out and do annual check up. You need to figure out your phone bank. I learned from technician that your call center is in FL and I'm in CA. Apparently there are no local offices and technicians work for themselves. This seems to be an unusual way to do business, and certainly is not customer or service oriented. I was told two of your experienced employees recently quit. I suspect it's due to your practices.

- Deb Raupp




Broken Garage Door Spring Repair

Burbank, CA

Date: 08/23/2012
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.

Comments:

I called in my comments.

- Charlotte Yamada