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Precision Door Services of Southern Californiahas received 12 reviews, averaging 2.00 Stars:
Glendale, CA
Glendora, CA
Armando was my technician and did not try to pressure me or upsell. However, for $180 (Superior charged me $132 last time and my garage was functional for 4 MONTHS!), my garage door was functional for only 1 1/2 days. I’m having to park outside on the driveway again. I decided to buy a new garage door (200 series). Armando called the person in charge of scheduling while he was here and said next week it could be installed. It is now Friday, Jan. 5, and no one called to schedule anything for next week. I am FRUSTRATED that there is no install date, that I’m having to park on the driveway, and that $180 only lasted 1 1/2 DAYS!
- Terri Paccone
Monterey Park, CA
On Sunday July 10 William called to inform me he was on the way. He also informed me the cost of the task before getting started. While programming a remote control he found out the metal part which is attached to the panels is getting loose so he tried different ways to fix it and suggested I may need to replace the panel or the whole garage door. However, I am not satisfied with the service, like when we are seen by a doctor and at the end we feel we need a second option. My garage door is now working with the same problem just having a remote control for $174 I paid.
- Ling zhang
Ling, When panels are damaged to the point where fixing them may not be the best solution, we do recommend replacing them. Once they are damaged, they will begin to lose integrity, and they will continue to degrade, leaving you to pay for work that only temporarily fixes the problem and will leaving you unsatisfied.
Product:
Hi; just had your technician over. very nice guy. My Lift master is under warranty. they are shipping me a new motor. Called your office to see what they will charge to replace the old motor with the new one. the price given is way more than buying a new Door opener. which is little shocking since I was going to have your company to change the Springs too.
- Romina Malek
$369 for a spring replacement, PDS High Cycle 250x35 Torsion Spring shouldn't cost more than $100. That's $269 in labor for one hours' worth of work. Shady scammers ...
- Andrew Turk
Los Angeles, CA
The technician was very kind! However, after trying to remedy the problem, it came down to needing a new garage door. $ 1444 for a new door. I called a garage door repair person that was working on my neighbors door. He fixed my problem in an hour and charged me $ 250.00
- Jeff Brager
Tujunga, CA
Showed up on time and was given a call ahead of time, all good so far. Then there 29.95 sales pitch came into play, just to show up. Thought I was getting a maintenance call for that price. Then, when I told them all I needed was a sensor adjustment the price then went down by a hundred but still $120 for a 5 minute job. I offered $50 which was accepted then a minute later not. Ended up being a waste of time on both our parts. What a way to please a customer. KEEP IT UP! No repair needed but that was not an option in their "Service Performed" section.
- David Raba
The service person was very friendly and professional, nothing in writing regarding the quote. Looking back I think I was overcharged, the cost was $485.00 for less than a half hours work. The door is functioning, but shifted way to the right side with a bent track. The tech got the garage door working, I just think it was a bit excessive in cost.
- Mike Giboney
Los Angeles, CA
We found your business through and internet search based on location and past reviews. We called on the Wednesday before Thanksgiving. You sent our a repair service rep the same day who provided an estimate then fixed the issue within an hour after arrival. The service rep was courteous and professional. 5 stars for this company meeting our service needs
- John Heidelberg
Rancho Cucamonga, CA
The spring was replaced and it's wotrking but I felt like it costs me lots more than it should be. When the set of end bearing were replaced, both ends became higher than the middle but the installer was going to leave it instead of leveling the pipe. I had to ask him to fix it. He moved it up but did not use a level. He said it should be okay. I thought there was a reason why it was straight, I would not recommend this company.
- Al
Pasadena, CA
Technician was good. Your phone service is terrible. Tina confirmed appt two weeks ago, and told me I was first for the day. I rearranged my schedule to ensure I was available at this time. No one showed for two hours so I called phone bank. They couldn't figure out the situation and "escalated" it to a manager. Finally three hours later a technician showed up. He provided service for literally ten minutes. I paid $90 for ten minutes service, and aggravation of trying to get someone to come out and do annual check up. You need to figure out your phone bank. I learned from technician that your call center is in FL and I'm in CA. Apparently there are no local offices and technicians work for themselves. This seems to be an unusual way to do business, and certainly is not customer or service oriented. I was told two of your experienced employees recently quit. I suspect it's due to your practices.
- Deb Raupp
Burbank, CA
I called in my comments.
- Charlotte Yamada
(310) 734-8914
(310) 734-8914(818) 861-6639
(818) 861-6639(310) 734-8914
(310) 734-8914(323) 412-9540
(323) 412-9540(818) 861-6639
(818) 861-6639(626) 817-6416
(626) 817-6416(818) 861-6639
(818) 861-6639(626) 817-6416
(626) 817-6416(909) 632-7040
(909) 632-7040(909) 632-7040
(909) 632-7040Office: 626-537-3568
2550 Corporate Pl
Ste C105
Monterey Park, CA 91754
Office: 909-480-4395
119 E Arrow Highway
San Dimas, CA 91773
Licenses
California State Contractor's License993555
If you are looking for service in the Simi Valley, Ventura County, and Santa Barbara areas, please visit:
simivalleygaragedoors.com
If you are looking for service in the Riverside, San Bernardino, and Temecula area, please visit:
garagedoorriversideca.com
Julian was professional and corrected the problem, which was a bracket installed incorrectly. This caused the bracket to rub on the cable that eventually broke after scratching the door. The warranty was only six months, and the door is six years old, so Precision charged $325.00 for the repair. Julian deserves five stars. Precision deserves 0, because they don't behind their work.
- Dennis Soukup