Garage Door Repair in Pomona, CA

Sheila Sasha Boyd

First, I want to say that everyone at Precision Garage Door was professional, friendly and really helpful. The new garage door is wonderful. Second, and this is why I'm giving you 3 stars, is the issues on the day of installation and lack of communication regarding the actual arrival of the crew. I had been dealing with Rafael, and the week of 7/13/26 I called to see if we could change the install date of 7/27 to that week or the following week. Rafael said not a problem, and we scheduled for 7/16. He called me the day before to say that there had been a medical emergency with one of the installers, so could we do it on Tuesday 7/21 between 8am - 12pm. They would arrive 8am -9am for set up. I received a reminder text on Monday 7/20 saying Precision would be there between 8am -10am. On Tuesday 7/21 I waited all morning. I called Rafael at 12:13pm asking for an update and ETA for installation. No response. I received a text from Precision saying the technician "is on the way". I called the Precision office at 1pm. They apologized and said they would reach out to Rafael to call me. Alfredo and Ethen arrived around 1:30pm, apologizing. They said they had been assigned to another location in the morning per Rafael, and then were told he had double booked, so they came here as soon as possible. They said that Rafael was supposed to call me and advise, and I told then he hadn't. They were deeply apologetic, and proceeded to install the door (they were fabulous and friendly and courteous and professional). It is one week later, and I have yet to hear from Rafael or Precision as to an apology or a personal thanks. Instead, I received an email asking me to leave a review. I hate posting "dirty laundry" as to bad behavior, but if this is how your company does business, I think people should know. BTW, I have another house that needs a garage door, but I won't be using Precision for that installation.

Marcela Mejia

Second time using this service and I was lucky to have the same technician Julian Bacca. He went above and beyond to solve a long standing issue with my garage door. He is very friendly and proficient in his line of work. Thank you!

Juan Olvera

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Hi My experience with Julia Bacca was great, very knowledgeable, and he took the time to explain every question I had, We are still working on the process of getting this done, thank you for your patience

Lorenzo Salazar

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

fast and complete services. tech very knowledgeable on product.

Eloisa Fabros

Very professional good work details were explained little pricey but job well dmr Thank you Julian

Cj Noreen

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Service is great and quick. Julian helped us out today. He arrived with a smile and friendly attitude. We have used Precision in the past and will continue to use them for our garage repairs in the future.

Dona B.

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The new battery service was done quickly and the technician Julian was friendly, efficient and professional. Thanks Julian

Willimette Smith

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

7-15-25 Armando Bacca was friendly, professional, courteous, knowledgeable and knew his Job. I highly recommend him, and his professional knowledge. Thanks for Repairing my garage door.

Laurie Saige

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great technician. Brian went above and beyond to fix my garage door opener. Highly recommend this technician and company.

Cj Noreen

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Armando and his team were very helpful and friendly. We called Precision to get a second quote and went with them. Fair price and friendly service. We’d recommend.

D. Yoshi

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Precision indeed! Technician Julian Bacca diagnosed issues with my noisy 15 year old garage door. He replaced the springs, bearing, and rollers. Now the door opens and closes like new...very quiet! Thank you Julian!

Armando Morales

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The technical was professional and gift me all information about the repair

Irene and bart Porter

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Excellent service!!!

Kevin Moore

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Quick response and knowledgeable Tech.

Karen Herting

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I chose Precision Door Services based on the reviews I read. They were communicative, prompt, polite and professional from beginning to the end. Our service person who came to the house, was very patient with us and answered all our questions. Thank you for great service!

Cathy Cason

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

My experience with Precision has been Outstanding. From the moment you speak to the pleasant person on the phone to the technician who arrived at my home. They are courteous and professional. I am very pleased with my garage door and would highly recommend their services.

Goldeen Picha

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I have been happy with the garage door since it was installed several years ago. I am very happy about the whole experience of having the door "tuned up" the other day. A gracious young woman answered the phone and set up the appointment. Excellent communication by a human being--a real pleasure in this day and age! The technician (Armando) was prompt, polite and professional, kept me informed of his timeline, explained the work and cost, and called me to say he had not turned the garage light off when he left. I am impressed and grateful!

Jennie Ramos

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

This is my 2nd time using Precision door services .They do great work always courteous. Today I had a technician by the name Alan Hy he showed great concern and I felt that he was honest ,gave me a good price on my garage .Would definitely recommend this company. Very satisfied, Thanks again

Rebecca Platt

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Armando was scheduled to come service our garage door between 9-1 and he called just after 8 to see if he could come early which was perfect for me. He arrived at 8:30 and changed the springs on our garage door. He did a great job and was very professional.

Lynda Delasota

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I requested an appointment to give me an estimate on replacing a 1" crack in 1 of my panels. I get 2 quotes to replace the entire door which is not what I requested, Shocking. The excuse for not giving a price on the panel is that they could not identify the maker of the existing door. Its pretty standard so they are in the wrong business if you cannot identify a standard panel.

Jaime Moreno

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Arrived sooner than expected. Very easy to talk to and fixed the issue with my garage door. He also programmed my key fob opener.

Bob Killackey

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Excellent work performed. Representative/ technician explained work that was required and offered detailed information on design and function of entire door. Well Done!

Richard Mcalpin

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Armando was great. On time,polite,neat and explained everything clearly of want my door needed. Job well done

Janet Avila

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Miguel was out here to repair my gararge door within about 12 hours of my first call. He didn't try to oversell me with a new door, which is was I was afraid of. He completed the repair in about an hour, while wearing his mask and taking safety precautions.

Kevin Johnson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

5 Stars. Just called today and they were out in less than 2 hours. Armando was great, went over all details with me and answered all my questions. Very professional and courteous. Would definitely use them again. Kevin

David Buchanan

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Excellent job Miguel was very professional and knowledgeable

John Rayes

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

My spring tension on my garage door broke a few days ago. I Set up a an appointment with this company. Armando Bacca a technician arrived between the times he was expected. Very professional and respectful. While inspecting my garage door I did not want to pay what he had first quoted me for. I believed it was a bit too much. Armando acknowledging I was a bit strapped on funds and did not want to leave me with a non operating garage door, came up with a few discounts. I was very happy that he was able to come with a lower quote . Then as we continued our conversation, he found out I was a retired veteran, he again began to work his magic and was able to give me a more lower quote! Actually my first quote was $460. With everything said and done, I paid $300 even for the parts ( Upgraded ) and labor! I must say Armando is pro military!!! I love it!!! We need more people like him. Very down to earth and outstanding person! This company is blessed to have an employee like Armando Bacca! Thank you Armando and God Bless you! Pomona,Ca. J. Reyes

Denise Palmer

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The techs were very quick with the repair and very knowledgeable of all components of garage doors, also very polite. I would definitely recommend Precision Garage Doors and will use them in the future

Ron Orantes

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The appointment was scheduled from 2pm to 6 pm. The tech said he should be there around 5. About 630 pm he called and said he would be there around 730. I don’t think this is professional. I wasted a day waiting, I don’t think I will be working with your company for my three doors I wanted to buy.

Goldeen Picha

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I called Precision after seeing an ad in the Sunday Inland Valley Daily Bulletin. My 20-year-old garage door was noisy, only opening or closing intermittently and was very difficult for me to try to operate manually. I saw that Precision had AAA and BBB ratings and the reviews that I read were good. The people with whom I spoke to set up a service appointment were polite, professional and apologetic about a change of time for service because of an area change. The service man who came was timely, polite, explained the possible options and costs, and was extremely efficient in performing the needed service. He walked me through the operation of the opener, and was patient with my somewhat lack of electronics knowledge.