Garage Door Repair Reviews in Pasadena | Alhambra | Arcadia Area, CA (Updated July 2026)
Precision Door Services of Southern Californiahas received 364 reviews, averaging 4.91 Stars:
Alhambra, CA
Pasadena, CA
Serviceman, Rene Salazar, was excellent. Arrived on time, friendly, checked everything and did not cut any corners.
- Robin Brown
Altadena, CA
After two years of installing, the garage door started making a few noises. Decided to give it a tune up. Called the original installer and when they didn't turn my call, I called Precision because of their tv advertisements. Julian arrived and after confirming the quoted promo price, did a quick and thorough job of evaluating what was needed. Performed the tune up and answered all my questions including giving a few maintenance tips. Very friendly and very knowledgeable!! Will definitely call Precision and ask for Julian should I need any further service on my garage door!!
- Chris Thomas
Sierra Madre, CA
Rene was great. Showed up on time. Did good work. Extremely helpful.
- Robert Walter
San Gabriel, CA
Rene of Precision Garage door was outstanding! Her was on time. Knowledgeable about garage doors & maintenance. Very efficient & respectful. The service performed was completed in 30 minutes. Now my garage door is working well & relatively quiet. Thanks Rene!
- Spencer Tan
Duarte, CA
Rene is outstanding in performing maintenance of my garage door. He is knowledgeable on garage door servicing & very respectful as well. He was prompt/on time & completed the service in 30 minutes. My garage door now works well & relatively quiet. Thanks Rene!
- Spencer Tan
Pasadena, CA
Fantastic from the start of the project to the end. Excellent work by the entire staff. I knew this was going to turn out great. That doesn’t happen often in a competitive market. Thank you Precision Garage Door Services
- pat reedy
Bradbury, CA
Professional Did a good job
- Ameed Raoof
Alhambra, CA
Great service and service provider was very helpful and curtesy.
- Heidi Rice
South Pasadena, CA
Desi was on time and did a complete measurement of my garage door. He was friendly and gave me a complete understanding of what my options for a new garage door would be.
- Dean Papadakis
San Marino, CA
Our technician was thorough and knowledgeable. A very friendly guy who shared his experience and love for baseball at the same time. Highly recommended.
- Joe Sanok
San Gabriel, CA
I bought a new Lift Master garage door opener on 9/10/25. It comes with a 1 year warranty. Precision Door Services says that the main circuit board needs to be replaced. They said that they will not cover the warranty because the board went out due to a power failure. There was no list of warranty exclusions on the receipt that I have. Their technician Rene was very helpful in trying to get me warranty coverage through Lift Master, but it may take a week to get the replacement board. I'm keeping my fingers crossed.
- Alexander Morrow
Product:
Pasadena, CA
I chose this company because they were recommended by Liftmaster. Serveman was punctual, friendly and thoroughly checked everything with the mechanism. Turned out the opener itself motor had burned out. They did not charge me for the service since they couldn’t fix it. I would highly recommend this company.
- Robin Brown
Product:
Pasadena, CA
The gentlemen who came for the maintenance service were cordial and knowledgeable. They kept me informed throughout the entire process and explained everything they were doing to the garage door. They were not pushy at all, they understood exactly what I wanted and provided several options along with clear pricing. We also discussed future plans for the door, and they helped me understand which option would provide the best long-term value. I was very pleased with their service. They were extremely professional and truly an asset to their company.
- Marcela Trujillo
Pasadena, CA
MY Tech came on time was courteous and knew what he was doing. He did not try to sell me on something he knew nothing about. Good job.
- Vicki Livingstone
Sierra Madre, CA
Over the years, I've engaged dozens of service providers come to my home toprovide various services as well as to repair appliances, systems, structural failures, etc. My experience today with Precision Door Services of SoCal was head-and-shoulders above any previous good experiences I have had. The technicians, Jose, and his trainee, Rene, were on-time, professional, courteous and efficient in their work. Jose did an excellent job explaining the process and fees. Once I accepted to have the work done after his estimate, he went out of his way to show me what was wrong and all the steps he and Rene were taking to fix the problem. I highly recommend them for anyone looking for major or minor work to be done on their garage doors.
- John Watkins
Pasadena, CA
Jose Romero was my technician. Excellent! Knowledgeable on the products and helped me compare and decide. Definitely recommend.
- John Burt
Pasadena, CA
Jose, the technician was fast, efficient and professional. Garage door is working great now.
- Valerie Thomas
Product:
Rosemead, CA
The work was well done professionally but I didn't expect when a call stating will be at your home within 30 minutes the person did not show up till an hour later. I do understand unexpected things do happen. Also, reading the handout guide about my new garage door and motor it better it the worker can show me. I was show how to use the remote but a person to person explaining how to do myQ camera would be helpful and show me the location of the camera on my Liftmaster. Another, the user guide myQ serial number and product serial number they should inform me about it so I can write it on my user guide book. The serial number is on top of the motor already installed too high for me to see. I am trying to set the clock on the wall button better if shown. The workers are in a hurry to go to their next job/appointment. Mr. Armando did ask if have questions. I do not know since this is a new Liftmaster until I experience what I don't know.
- Frances Low
Service Provided:
Product:
Senior Sales Technicians: Armando B
Alhambra, CA
Excellent service by Julian Bacca, Technician. He was very professional, courteous, and knowledgeable, Once we got a price for the repair work and approved it, Julian started doing the work right away and was very fast in replacing our garage door springs. Very satisfied with his work and service that we received. Thank you Julian! .
- Sylvia Hinojosa
Monterey Park, CA
I was happy with the overall experience. It was easy to make an appointment and the technician called ahead of time to let us know his ETA. The problem was identified and fixed the same day.
- GK
Rosemead, CA
My technician, Jose R, was the best. He thoroughly explained the situation with my broken springs. Not only did he replaced the two springs. but he took the time to lubricate all of the hinges. My garage door never ran so smooth. Thanks Again, Jose!
- Trinidad Tostado
Product:
Pasadena, CA
Great customer service and knowledge of the equipment!
- Phillip Ward
Altadena, CA
Jose Romero was a wonderful installer. He knew his stuff snd was polite and efficient
- Deb Halberstadt
Pasadena, CA
arrived when scheduled. Identified and fixed the problem without delay. very professional. I'm pleased.
- K Sutherland
Monterey Park, CA
The technician was on time for the appointment, in fact we spoke and he got there earlier than he was supposed to. Jose was very nice and friendly. He explained the different options I had once he found the problem. The job was completed in a timely manner and explained how everything worked.
- Sumiko Funo
Product:
Pasadena, CA
Excellent!
- Dawn Line
Altadena, CA
We are recent victims of the Eaton Fire. Precision Garage Door showed up on time, performed an extensive evaluation on my garage door, gave me a great price including a Senior Discount. We felt very comfortable with the Technician Jonathan who was very professional and knowledgeable. I would reccomend using them.
- Judith and Howard McMillon
Product:
Monterey Park, CA
I was soooo satisfied with Jose Romero's work. He was courteous, knowledgeable and explained everything. I feel soooo happy that my door will work properly.
- Isela Rivera
Product:
Arcadia, CA
I am sorry. I cannot find the 2 estimates for my electric garage door opener. It is not in my trash folder or spam. 144 W. Norman Arcadia. Thank you, Lyne Allen
- Lyne Allen
Licenses
California State Contractor's License993555
If you are looking for service in the Simi Valley, Ventura County, and Santa Barbara areas, please visit:
simivalleygaragedoors.com
If you are looking for service in the Riverside, San Bernardino, and Temecula area, please visit:
garagedoorriversideca.com
Technician spent quite a lot of time to make sure the fix was correct.. Great company
- Geoff Osika