Garage Door Repair in Granada Hills, CA - Page 2

Jan Saltsman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Technician was friendly and polite. He explained everything about what was wrong with the garage door, from broken spring to hinges. Very professional! I will use this company from now on

Harvey Lynch

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Mike was a wonderful representative of your company and, since he is also a big SF Giant fan, that was all the better. Will be happy to refer him and Precision Doors whenever I can.

Maria Labelle

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

My garage door broke on Saturday at 5pm; the entire door colapsed. When I called Precision you sent someone over by 7:30! Amazing response time and on a weekend no less. The technician Joey was outstanding. I need to replace my doors soon as they are over 15 years old and I plan to you precision because of how responsive and professional the whole experience was on the repair. Thank you.

candee smith

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I was very pleased with the service I received from your company. The service man,Martin was polite, explained everything to me and got the job done. I would highly recommend your company to anyone who needed it I have your card on file if I need any further work done Thank you for your promptness. It was greatly appreciated.

Ruth B.

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I was very pleased with the prompt service. Brian was very knowledgeable, communicated, and not only met but exceeded my expectations.I will definitely call Precision again.

Emma Zeytounian

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I found Percision on line. Mike was prompt and got my grage door working like new. Thank You

Fred Hall

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Found you on the internet. Discovered you've got multiple company names and phone numbers, but all goes to the same source. I knew all I needed was a 'service' on the door; lubrication, tightening of the operator chain and operator load adjustment. Very pleasant young lady answered my call, and provided information after a couple of questions. It was unclear that the $49 service call was just to show up, and assess work to be done, and then advise what Additional cost there would be. She also stated that the technician would call to advise his estimated arrival time, somewhere 6 to 8PM. Jesus showed up in my driveway at 7:30; said he wasn't told to call ahead. Very pleasant young man, and knowledgeable on door maintenance. Very confident in his presentation. After discussion as to what was 'needed', we didn't agree at first, Jesus got to task, and lubricated the hinges, rollers, spring and operator track and chain. Took all of 20 minutes, tops. He then assisted me in properly connecting my motorcycle remote control device to the installed door operator. Although he'd had no previous knowledge, we quickly connected and verified operation of the setup; perhaps, another 10 minutes. Very pleasant interaction with Jesus, and I am pleased with his work. He then prepared the bill/invoice, which came at a total of $85 after applying my $15 internet 'discount' coupon. I thought that was rather high, but, as Jesus was quick and so helpful, I didn't ask why. We paid him by check, and he graciously departed. I then looked at the invoice, and discovered there is a $49 service fee, a $30 repair fee, AND, a $20 'labor' fee. Surprised by so many indistinguishable 'fees'... Good service for sure; a bit pricey, as well... total time on site of 45 minutes. 3 and a half stars... could have been 4+ if fully disclosed fees ahead.