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about Precision Door Services in:
Malibu Area, CA
Precision Door Services of Southern Californiahas received 141 reviews, averaging 4.95 Stars:
Canoga Park, CA
Thanks for taking the time for the review. First, let me apologize for the communication issues that you experienced with our company. I agree completely with you that honesty with the customer is paramount. Our goal is 100% customer satisfaction and I truly appreciate your feedback. We have new administration and call center staff and have been working to get them trained. Your feedback lets us know where we still have work to do. I hope that we have the opportunity to serve you again and to live up to our goal.
Product:
Canoga Park, CA
Mike put on mew springs, rollers, cables and other things on the door. My garage door had never been serviced. He also balanced the door which was part of the problem why the remote control wasn't working properly. I was very pleased with Mike taking the time to explain things to me and answer my questions. He was pleasant, knew his trade. He called to tell me about when he would arrive within the window time. No complaints.
- Joan Antonson
Agoura Hills, CA
Martin arrived on time and serviced my double garage door which had been sticking and binding-works great now. He didn't try to up-sell me but did mention my single garage door spring was very old and could break in the near future. I had him install a new spring and the entire job was done in about 45 minutes. very efficient and had all the parts for whatever needed to be done. Have also been very happy with the Precision garage door motor that was installed a couple of years ago. Garage door is so quiet now I can't sneak in late at night!
- Peter Filsinger
Agoura Hills, CA
What a wonderful company! I found Precision online and was very impressed with their reviews. Mike arrived on time and diagnosed the problem in a minute. The torsion spring was broken and replaced. Mike suggested we replace the lift bearing plates and the nylon rollers. Our garage door has NEVER been quieter. Mike installed a new bottom seal and screwed the seal into the door. The new seal now covers the door bottom COMPLETELY and will not shrink and leave a gap on both sides like the old one did. Mike was professional, knowledgeable, and courteous. I HIGHLY recommend Mike and Precision Garage Door. They have a customer for life!
- Nick Wahl
Agoura Hills, CA
5 stars in all categories. Technician was great. Door works well. I would call Precision again!!
- Barbara Bail
Agoura Hills, CA
great service great technician very thorough check of doors and hardware tuned my doors at no cost to me
- Rhonda Soroudi
Calabasas, CA
Great technicians. Well done and fast.
- Murray Eisenberg
Calabasas, CA
Excellent work!! Such wonderful service and Mike was very helpful.
- Al C.
Product:
Agoura Hills, CA
Arrived on time, very courteous. Nice guy! Great work!
- Brian E
Calabasas, CA
Martin did a great job! His knowledge, promptness, appearance, quality of work, and customer service was second to none.
- Russell G.
Product:
Topanga, CA
Hey Guys, I already used your services and just wanted to so Mike was great!! I tried filling out you emailed on line form but it kept coming up with an error when I hit submit. Anyway, I just want to tell you how happy I was with the service
- Paul W.
Product:
Calabasas, CA
Fine job!! Martin did a wonderful job and precision was a great experience in a whole. Thanks
- Sally G.
Product:
Calabasas, CA
Martin did a wonderful job on our repair. He was very efficient and courteous. We would recommend to others.
- Louise J.
Product:
Calabasas, CA
Good job guys! Was very courteous and prompt. I was pleased with there service and respect. If I ever have a problem again I would call Precision Door back in a second.
- Mike G.
Product:
Calabasas, CA
The service was great ,prompt, and Mike was very friendly! We will recommend your company to all my friends and relatives! thanks
- Scott E.
Product:
Calabasas, CA
Excellent Service and I will recommend Precision Door in the future to my friends and family
- Sherman L.
Product:
Calabasas, CA
I came home and heard a loud noise in my garage when I was closing it. Then the door wouldnt open. I called Precision to come help me. They arrived on time and showed me that my spring had broken. The technician went over pricing with me. I agreed and he had the repair done in less than an hour and I was back in business.
- Cathy N.
Product:
Agoura Hills, CA
Able to make appointment on short notice very skilled technition price seemed abit hi Thanks
- Renee Pistone
Calabasas, CA
Mike is a super nice guy and did a terrific job. Very PLEASED. GREAT JOB PRECISION!
- Henry L.
Product:
Agoura Hills, CA
We were very impressed with Martin. He did an outstanding job. The springs were broken as well as the belt drive. He replaced both items and did a great job!
- Susan Turner
Product:
Calabasas, CA
great same day service! Jesus was very friendly and informative along with the rest of the staff. No need to call anyone else ever again.
- Marshall S.
Product:
Calabasas, CA
It was such a pleasure dealing with precision. They were easy to contact, showed up on time, and were proficient with the repair. Great Job
- Sandy R.
Product:
Agoura Hills, CA
great customer service & even better installation work!!
- Carla F
Agoura Hills, CA
We were very pleased with the quick, knowlegable, and personable service. We will definitely continue using Precision.
- Larry Miller
Agoura Hills, CA
Great service! Awesome response time! eliminated a lot of hassle for me!! would use them anytime!
- Hilda Y
Calabasas, CA
I want to say how much I appreciate the honesty of your company. My garage door would not stay closed and at first the technician thought I might need a new motor. Thank goodness he found that a hanging piece of sheet was causing the door to not stay closed. He could of insisted I needed a new motor but he was honest. I am so grateful, I would not hesitate to use your service again.
- Diane Sharlin
Canoga Park, CA
I have to give you a 5 star rating. We needed to replace our 20-year old garage door opener. It sounded like a machine gun. I believe the technician was Russ. He was here prompt, knew what he was doing, cleaned up afterward and was very helpful with all my questions. He liked my dog too. Thank you for being there when we needed help.
- Carol Hicks
Product:
Malibu, CA
Very happy with the service at Precision. I called them the day my boss needed his garage door repaired and they were out at his house within an hour and his door was fixed soon after.
- Tom Pollock
Product:
Malibu, CA
martin-your repair technician-did a great job-he correctly analyzed the problem and solved it in a timely fashion-he is a valued employee for your business-
- Bill Cacciatore
Canoga Park, CA
A little pricey but the guarantee is for three years and the parts are supposedly better than normal. Martin was fast and efficient. He also replaced the garage door rollers and lubed everything. Overall I am pleased with the repair.
- Robert Aguilar
Product:
(310) 734-8914
(310) 734-8914(818) 861-6639
(818) 861-6639(310) 734-8914
(310) 734-8914(323) 412-9540
(323) 412-9540(818) 861-6639
(818) 861-6639(626) 817-6416
(626) 817-6416(818) 861-6639
(818) 861-6639(626) 817-6416
(626) 817-6416(909) 632-7040
(909) 632-7040(909) 632-7040
(909) 632-7040Office: 626-537-3568
2550 Corporate Pl
Ste C105
Monterey Park, CA 91754
Office: 909-480-4395
119 E Arrow Highway
San Dimas, CA 91773
Licenses
California State Contractor's License993555
If you are looking for service in the Simi Valley, Ventura County, and Santa Barbara areas, please visit:
simivalleygaragedoors.com
If you are looking for service in the Riverside, San Bernardino, and Temecula area, please visit:
garagedoorriversideca.com
Jaime the tech was professional, efficient and has excellent costumer service skills. If I had the opportunity to deal with him as well as Chuck White directly I would recommend your company to everybody I know. However, I had such a negative experience with the office staff it took everything I had not to go to social media and write about it. I was given a service time that was impossible for your techs to meet, and then given explanations that contradicted other explanations. Honesty is number 1 when it comes to customer care. Treat the customer with respect and you'll gain 10 more. Your support staff clearly doesn't understand that concept.
- Leslie Nelson