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about Precision Door Services in:
Malibu Area, CA
Precision Door Services of Southern Californiahas received 132 reviews, averaging 4.94 Stars:
Malibu, CA
Product:
Calabasas, CA
If I could leave 6 stars I would.. Victor the technician was professional, curtious, personable, and knowledgeable. Furthermore, Victor replaced our garage door in a timely manner and with a smile..which is great customer service Highly recommend Precision doors Very satisfied customer DeanTheodore Calabasas
- Dean Theodore
Product:
Agoura Hills, CA
Precision is a good company however they are expensive. They replaced the limit switch on my garage door opener and charged me $145 for a small inexpensive part and 10 minutes labor. I like the company and their technician but I think that price is excessive. They have you in a vulnerable position when you garage door doesn't work and take advantage of you. I have no problem with fair pricing but that is not fair.
- Lou Silvers
Agoura Hills, CA
The two gentlemen who installed my garage door were very polite and also informed me on how the door will adjust to my sidewalk when it is closed.
- Margaretta Adamo
Product:
Calabasas, CA
On time, honest and accurate diagnosis and completed the job on spot. Another company wanted to replace the opener, it was only the sensor that needed replacement. Thank you Chuck!!
- Jas Dillon
Agoura Hills, CA
Mike was courteous, prepared, knowledgeable, experienced, and generally helpful.
- Todd Florey
Product:
Canoga Park, CA
Everyone at this company was a pleasure to deal with. The technician was very knowledgable and explained my options very clearly. The installers were on time and their work quality was outstanding.
- Terry Stadheim
Product:
Canoga Park, CA
I like the response it don't get any better the service impeccable the tech Knowledgeable, respectful were Happy
- Angel Balestier
Calabasas, CA
8 reviews 5.0 star rating 3/23/2016 Updated review I have been using Precision Garage doors for years. They always have great service at a great rate.
- Laura Younai
Calabasas, CA
Excellent service .... arrived on time, determined issue immediately, and fixed it quicker than I anticipated. Would surely call them again .... in fact, this is the third time I have had them come out to repair my garage door and each time my experience has been excellent. Very professional and very nice people from the operator to the person who came out to my home.
- Jim Moloshok
Product:
Calabasas, CA
This company was called to help clean up the mess that another company did. Mike Bernhardt was the technician and he did a great job. He was patient in explaining what had and hadn't been done. He worked in a very professional manner and I would definitely call this company again. Tried to leave a similar message on YELP but could not get on.
- Sean Foran
Agoura Hills, CA
I have been using Precision Door Services for many years and then are consistently professional, on time, and very knowledgeable. I called yesterday as my door would not close, Mike was at my home within 1/1/2 hours, identified the problem within 5 minutes replaced a part in the motor that had blown for under $100. Mike checked when my last service was performed and I was late... he gave me a deep discount on the service and now my door is quiet lined up perfectly and we could not be happier. Thank you Precision door,
- Sheila Fenster
Agoura Hills, CA
The young man was very polite and helpful and explained the problem to me that no replacement seal for the door being an older garage door.
- Lylene Sheets
Malibu, CA
My garage door wouldn't open, so I am ever so grateful that Precision could come that same day. Anthony couldn't have been more courteous, efficient or helpful -- he had all the necessary replacement parts with him and he not only did all the repairs, but he even programmed our cars to open the garage door and let us know about an app to monitor the door when we're away
- Ellen Olivier
Product:
Calabasas, CA
Good job
- Gordon Kehl
Agoura Hills, CA
Mike Bernhardt was our technician. He clearly explained all our options, clearly answered all my questions, and offered his opinion only when asked. He completed the work timely and was extremely pleasant and professional. He installed a new garage door spring, bearings, and coil. I give you 5 stars! Thank you, Glenn
- John Kassel
Product:
Malibu, CA
Our technician Daniel was extremely professional, knowledgeable, and courteous.
- Thomas Ashforth
Malibu, CA
Technician was extremely professional. He arrived ahead of time and was able to quickly asses the situation and made a recommendation.
- Meg Bavaro
Product:
Malibu, CA
Outstanding on time service. Exceeded my expectations.
- Richard Reiner
Product:
Agoura Hills, CA
We have used Precision Door Service for many years. This company is honest, reliable and the technicians are professional. Today, we had a complete rebuild package service on our door which gets extensive use with 4 drivers coming and going. Mike Bernhardt was our technician. He was wonderful, friendly, and highly competent. He made the necessary repairs and reviewed everything that was done with us. Again, this is not one of those "fly-by-night' companies that promise you the world.
- Al Weiner
Product:
Canoga Park, CA
Daniel is a very nice guy. He arrived promptly and did all the repairs efficiently. I would happily recommend this company to family and friends.
- Irene George
Canoga Park, CA
Jaime the tech was professional, efficient and has excellent costumer service skills. If I had the opportunity to deal with him as well as Chuck White directly I would recommend your company to everybody I know. However, I had such a negative experience with the office staff it took everything I had not to go to social media and write about it. I was given a service time that was impossible for your techs to meet, and then given explanations that contradicted other explanations. Honesty is number 1 when it comes to customer care. Treat the customer with respect and you'll gain 10 more. Your support staff clearly doesn't understand that concept.
- Leslie Nelson
Thanks for taking the time for the review. First, let me apologize for the communication issues that you experienced with our company. I agree completely with you that honesty with the customer is paramount. Our goal is 100% customer satisfaction and I truly appreciate your feedback. We have new administration and call center staff and have been working to get them trained. Your feedback lets us know where we still have work to do. I hope that we have the opportunity to serve you again and to live up to our goal.
Product:
Canoga Park, CA
Mike put on mew springs, rollers, cables and other things on the door. My garage door had never been serviced. He also balanced the door which was part of the problem why the remote control wasn't working properly. I was very pleased with Mike taking the time to explain things to me and answer my questions. He was pleasant, knew his trade. He called to tell me about when he would arrive within the window time. No complaints.
- Joan Antonson
Agoura Hills, CA
Martin arrived on time and serviced my double garage door which had been sticking and binding-works great now. He didn't try to up-sell me but did mention my single garage door spring was very old and could break in the near future. I had him install a new spring and the entire job was done in about 45 minutes. very efficient and had all the parts for whatever needed to be done. Have also been very happy with the Precision garage door motor that was installed a couple of years ago. Garage door is so quiet now I can't sneak in late at night!
- Peter Filsinger
Agoura Hills, CA
What a wonderful company! I found Precision online and was very impressed with their reviews. Mike arrived on time and diagnosed the problem in a minute. The torsion spring was broken and replaced. Mike suggested we replace the lift bearing plates and the nylon rollers. Our garage door has NEVER been quieter. Mike installed a new bottom seal and screwed the seal into the door. The new seal now covers the door bottom COMPLETELY and will not shrink and leave a gap on both sides like the old one did. Mike was professional, knowledgeable, and courteous. I HIGHLY recommend Mike and Precision Garage Door. They have a customer for life!
- Nick Wahl
Agoura Hills, CA
5 stars in all categories. Technician was great. Door works well. I would call Precision again!!
- Barbara Bail
Agoura Hills, CA
great service great technician very thorough check of doors and hardware tuned my doors at no cost to me
- Rhonda Soroudi
Calabasas, CA
Great technicians. Well done and fast.
- Murray Eisenberg
Calabasas, CA
Excellent work!! Such wonderful service and Mike was very helpful.
- Al C.
Product:
Agoura Hills, CA
Arrived on time, very courteous. Nice guy! Great work!
- Brian E
(310) 734-8914
(310) 734-8914(818) 861-6639
(818) 861-6639(310) 734-8914
(310) 734-8914(323) 412-9540
(323) 412-9540(818) 861-6639
(818) 861-6639(626) 817-6416
(626) 817-6416(818) 861-6639
(818) 861-6639(626) 817-6416
(626) 817-6416(909) 632-7040
(909) 632-7040(909) 632-7040
(909) 632-7040Office: 626-537-3568
2550 Corporate Pl
Ste C105
Monterey Park, CA 91754
Office: 909-480-4395
119 E Arrow Highway
San Dimas, CA 91773
Licenses
California State Contractor's License993555
If you are looking for service in the Simi Valley, Ventura County, and Santa Barbara areas, please visit:
simivalleygaragedoors.com
If you are looking for service in the Riverside, San Bernardino, and Temecula area, please visit:
garagedoorriversideca.com
Mark gave superb service from the first call back to the completion of the job. He was informative, courteous, timely, and based on his quality service, we will be using you folks again for regular maintenance and any needed repairs
- Kathy Daruty