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about Precision Door Services
Precision Door Services of Southern Californiahas received 2111 reviews, averaging 4.89 Stars:
Encino, CA
Product:
Pasadena, CA
I am very pleased with the doors. The service done by Louis is excellent. I really did not know what to expect but I would choose them again.
- Ron Vandenbrink
Product:
Job well done! Russ, the technician, came on time, very professional and friendly. I was very pleased with your service. I will be happy to recommend Russ and your company to anyone.
- Howard Lee
Granada Hills, CA
Mike was a wonderful representative of your company and, since he is also a big SF Giant fan, that was all the better. Will be happy to refer him and Precision Doors whenever I can.
- Harvey Lynch
La Crescenta Montrose, CA
Good work. All trash and old parts removed.
- Tom Suter
Product:
North Hollywood, CA
I was very impressed with the promptness of the service and the professional service given by the technician. Had new spring, rollers, and cables replaced in record time woul definitely use Precision again.
- Susan Brown
Product:
Sherman Oaks, CA
Daniel was very professional (with no hard sell). He rebuilt the spring system with new springs, a new rod, new rollers, and several theory parts. Works great, and took less than two hours. He was on time, courteous, and knowledgeable.
- Robert Anderson
Product:
Woodland Hills, CA
I WAS VERY HAPPY WITH THEIR SERVICE. THE TECHNICIAN THAT CAME , DANIEL WAS HIS NAME, WAS VERY PROFESSIONAL AND VERY KNOWLEDGEABLE. HE CALLED
- Louise Adler
Woodland Hills, CA
Daniel was early to the appointment and called twice to let me know he was on his way. This attentiveness and courtesy to me set the tone for the actual arrival and work that was done. His explanations of the problem, the solution and the operation of the newly installed equipment were clear and thorough. He made sure I understood everything I needed to know. He offered to calibrate the door opening system in my cars. His last question was whether I had questions. He was quick, efficient, professional and friendly.
- Linda Gary
Product:
Rosemead, CA
I requested an estimate to replace my current door. The person sent called me bofore arriving. He was very professional and knowledgeable. He gave me good ideas on what time of door to order based on my use for the garage. I ordered a door based on his recommendations. He told me that when the door arrived I would be called to schedule the installation.
- Fernando Martinez
Product:
Northridge, CA
well done job, the technician(mike) was courteous and knowledgeable.He explained every thing clearly to me.I will strongly recommend precision to every body i know.
- Maged & stephanie Yacoub
Product:
Diamond Bar, CA
Luis was an outstanding representative of your company. He was on time and very efficient. He explained the warranty as well as the upgrade warranty available. Luis took the time to explain the regular maintenance required which was very much appreciated.
- Christine Mcgurty
Product:
Glendale, CA
I found Precision through the Auto Club website. They responded quickly to my call for an estimate and scheduled the work later in the week. Luis did a very nice job installing the door and opener. I am very pleased with the results!
- ANNMARIE JONES
Product:
Los Angeles, CA
Precision Door Service was amazing. We have lived in our house for 17 years and have had many different companies to service our doors---Precision is the best and will be our company for years to come. Jaime was amazing and was very persistent in getting the job done right. Great experience working with him!
- Mary Flaherty
North Hills, CA
My technician was Daniel. He was very courteous and professional. He fixed my garage door opener in no time at all. He also explained everything in detail to me. After a bad experience with another company the same morning, I was very pleased. Diane Keller
- Diane Keller
Altadena, CA
Jaime was terrific! He explained the system in detail to me so I fully understand how it works now. He adjusted the beam & the system works perfectly again.
- Mark Fellows
Glendale, CA
Technician did a great job replacing old motor and belt drive he was fast and thorough! Awesome customer service!!
- Bob and beverly Hoeller
Product:
West Covina, CA
Great job professionally completed courtly & quickly!
- ERNEST CARMOUCHE
Product:
GREAT GUY, SAVED US FROM POSSIBLE OPENER FALLING ON THE CAR OR ON A PERSON INSIDE THE GARAGE. PERSONABLE, AND EVEN TOOK MY EMPTY TRASH CANS FROM THE STREET TO THEIR RESTING SPOT ON TRASH DAY!
- Paula Brooks
San Dimas, CA
On time...job well done....good job!!!!
- Doug Shultz
Product:
Rancho Cucamonga, CA
The technician was very pleasant, on time and very clean. He explained our options thoroughly. We are very pleased with the service.
- Judy Dorough
Product:
Pomona, CA
I had to leave for a doctor's appointment before the installation was completed and it was difficult for the technician to explain anything to my 94 year old husband, so I called Precision and a technician is coming by tomorrow to explain a few things and to bring me another door opener. Otherwise I am very happy with the door and service.
- MARY ANN LEE
Van Nuys, CA
I needed the remotes and wall panel recalibrated. They work. Excellent service- polite- and on time. Thank you.
- Barbara Levine
San Marino, CA
You were recommended by a friend and I will continue the recommendation! Service technician arrived as scheduled; was knowledgeable and took great care to fix my aging door. By getting new springs and a new opener I was able to keep my existing door - a real plus! Very pleased!
- Maureen Reed
Product:
Tujunga, CA
Jaime was excellent. He said the job would take about 2 hours and he was finished in about 1 hour and 45 minutes. He had a very pleasant attitude and answered all my questions in a friendly and courteous manner. And before and after the job was done he explained just exactly what he did. My wife and I would highly recommend you company and the technician.
- Michael Mahoney
Product:
Canoga Park, CA
Jaime the tech was professional, efficient and has excellent costumer service skills. If I had the opportunity to deal with him as well as Chuck White directly I would recommend your company to everybody I know. However, I had such a negative experience with the office staff it took everything I had not to go to social media and write about it. I was given a service time that was impossible for your techs to meet, and then given explanations that contradicted other explanations. Honesty is number 1 when it comes to customer care. Treat the customer with respect and you'll gain 10 more. Your support staff clearly doesn't understand that concept.
- Leslie Nelson
Thanks for taking the time for the review. First, let me apologize for the communication issues that you experienced with our company. I agree completely with you that honesty with the customer is paramount. Our goal is 100% customer satisfaction and I truly appreciate your feedback. We have new administration and call center staff and have been working to get them trained. Your feedback lets us know where we still have work to do. I hope that we have the opportunity to serve you again and to live up to our goal.
Product:
Los Angeles, CA
Jaime was awesome!!!
- David Wallach
Van Nuys, CA
The technician was knowledgeable and did not try to hard sell me on what I did not need. He called before arriving so I could be there. Very professional service. My one complaint was that my garage spring had broke on Saturday night. My car was trapped in the studio garage. No technicians were available to help. I had to ask my office manager for a lift home since my husband was working out of town. Not being able to get the help I needed that night, caused me to be without a car, which caused other problems. If your motto is 24/7 service, please be sure to have the manpower to back it up.
- Linda Wehrli
Thank you for the review. While our goal is to provide 24x7 service, we did not have a late night on-call technician available that evening. Please accept my apology for our staff not being available on Saturday night. I understand that was a difficult situation and I wish that we had been able to help you that evening. I'm glad that ultimately we were able to resolve your problem with your door. I hope that we have the opportunity to serve you again in the future and are able fully to meet your needs.
Product:
Canoga Park, CA
Mike put on mew springs, rollers, cables and other things on the door. My garage door had never been serviced. He also balanced the door which was part of the problem why the remote control wasn't working properly. I was very pleased with Mike taking the time to explain things to me and answer my questions. He was pleasant, knew his trade. He called to tell me about when he would arrive within the window time. No complaints.
- Joan Antonson
Woodland Hills, CA
Great service, fair price.
- Michael Brodey
Product:
(310) 734-8914
(310) 734-8914(818) 861-6639
(818) 861-6639(310) 734-8914
(310) 734-8914(323) 412-9540
(323) 412-9540(818) 861-6639
(818) 861-6639(626) 817-6416
(626) 817-6416(818) 861-6639
(818) 861-6639(626) 817-6416
(626) 817-6416(909) 632-7040
(909) 632-7040(909) 632-7040
(909) 632-7040Office: 626-537-3568
2550 Corporate Pl
Ste C105
Monterey Park, CA 91754
Office: 909-480-4395
119 E Arrow Highway
San Dimas, CA 91773
Licenses
California State Contractor's License993555
If you are looking for service in the Simi Valley, Ventura County, and Santa Barbara areas, please visit:
simivalleygaragedoors.com
If you are looking for service in the Riverside, San Bernardino, and Temecula area, please visit:
garagedoorriversideca.com
Great Service. Arrived two hours after I called and installed new garage door opener in less than an hour.
- Bernard Sobelsohn