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Russ T

Russ T
Field Service Manager
Reviews: 71
Average: 4.89 stars
Russ T has received 71 reviews, averaging 4.89 Stars:
1 2 3 4 5

Russ T's Bio:

Hi, I'm Russ.

Aside from 2.5 yrs in Dallas, I've resided my entire life in So. California.
I've been with Precision since 2013. It has given me great opportunities to meet and talk to thousands of different people over the years.
In my spare time I enjoy watching and attending sporting events. NASCAR is definitely towards the top of the list. If you are also a fan, I look forward to any future comradery and/or disagreements we might have (if you know, you know).
I also get out to do some off-roading and fishing.

Thank you for choosing Precision!

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Professional! Courteous! Explained the new system completely. Totally satisfied!

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Service Provided:
Garage Door Opener Install

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Service Technician, Russ, did a fantastic job. He arrived on time, was very knowledgable and did a fantastic job replacing the garage door opener and tuning up the hardware and security features. Would call Precision in a heart beat for any repair needs. Thanks for a job well done.

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Service Provided:
Garage Door Opener Install

Product:
Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Extremely professional to work with, would not hesitate to recommend this company

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Service Provided:
Garage Door Repair

1 2 3 4 5
Date: 03/24/2021
Garage Door Repair
,
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

My technician Russ was on time, considerate and fixed the issue with my garage door in a timely manner. I think I was calling him Ross while he was here so he was kind not to correct me. LOL! I would highly recommend Russ and Precision Door, not only for the quality of service but the fact that my door was fixed the same day I called for an appointment and it was not an emergency. AAA+++ experience, and Thank you Russ!!

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Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Russ did a fabulous job. Replace my springs and some other problems that were broken on our door. He was super friendly and did a great job!

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Service Provided:
Garage Door Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Russ got here earlier than expected, he is nice and professional, installed new opener and checked out the garage door, help program the small garage door opener, finally cleaned out everything and explained the warranty and annual check out issues.

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Service Provided:
Garage Door Opener Repair

Product:
Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I called Precision Garage Door because something broke in my garage door. Ross came, assessed the problem and discussed with me what was the problem. He was very knowledgeable and trustworthy. He fixed the broken issue and also changed the rollers on my garage door. Awesome job and professionalism. Thank you Ross, great job. Precision Garage Door will be my to go company for any garage door problems. I highly recommend them to anyone.

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Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The response was immediate, and the installer arrived right on time. He was knowledgeable, pleasant, and fast. His work was perfect. I'm knocking off one star, because the price was quite a bit higher than I thought it should be. On the other hand, it was an emergency; I couldn't have done it myself, so I guess it was worth the extra cost.

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Service Provided:
Broken Garage Door Spring Repair

1 2 3 4 5
Date: 12/30/2020
Garage Door Repair
,
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Very friendly technicians, on time, repairs done quickly.

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Service Provided:
Garage Door Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Russ did a great job on repairing our garage doors. He was on-time, courteous, and professional. He completed the work for the price quoted, and also took the time to explain how the system works and what to expect in terms of troubleshooting any potential problems. Thanks Russ & Precision!

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

1 2 3 4 5
Date: 11/20/2020
Garage Door Repair
,
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Very satisfied with service. Polite and professional. Always happy with Precision Door people and work. Replaced rubber trim on bottom of door.

-

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

On time, very efficient, personable and perfect in every way!!!

-

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Very satisfied. Same day service. Russ T. did a great job replacing the springs.

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Service Provided:
Garage Door Opener Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The person on the phone was very efficient. I stated I bought a new car and was having trouble syncing it to the garage door opener. I told her I had lost both remotes. She said that would not be a problem. The tech called in the am to give me an estimated time but when he showed up, he stated it was a waste of his time to only give me a remote and that I needed him to do service. When I restated all I wanted at this time was to sync my car to the garage door opener and had a coupon from the web site for $20 off the opener. He sarcastically stated I should use proper terms when discussing garage doors and the opener is not the same as a remote. He told me the cost of the remote and the service call and I agreed to it. He then said it would be another (approximately) $80 to set up the remote. I told him that is pretty costly for something that takes just a few minutes. He said it was because he knew what he was doing and I did not. I would be calling him back and paying for another service call if I did not let him set it up. After he left, it took me 5 minutes to sync the remote. As a woman, I will never use this company again. I am sure if I was a man, I wold have been treated with more respect.

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Service Provided:
Garage Door Repair

Product:
Remotes / Keypad

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Russ was GREAT!

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Service Provided:
Garage Door Opener Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Russ was great. Could not ask for better service.

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Service Provided:
Garage Door Opener Install

Product:
Remotes / Keypad

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Prompt and efficient service, with full explanations; a good product and a good price.

-

Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

They came on time, were curteous, efficient and their cost was reasonable.

-

Service Provided:
Garage Door Opener Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I highly recommend!!! First off, with a 4 hour time frame given for arrival, Russ the technician called me first thing this morning to tell me he for sure would not be there in the first 2 hours, and then called back again 2 hours later to tell me what time he would be here. I SO appreciated not waiting around for 4 hours wondering if someone would show up. Then he took care of everything quickly and efficiently, installing 3 new batteries in my garage door openers. I am very satisfied with the work done.

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Service Provided:
Garage Door Opener Repair

1 2 3 4 5
Date: 07/04/2020
Garage Door Repair
,
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Our Garage Door had Hinges on the Sides, that had been Wrongly Repaired by a Previous Guy of some other Company. Precision Garage Door corrected those & also replaced Key Components in the Door Motor. It is expensive, but fully WORTH IT ???????????? Job well done, in 88F Temps - he was Sweating Away Heavily ????????????

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Service Provided:
Garage Door Repair

Product:
Belt Drive Garage Door Opener

1 2 3 4 5
Date: 06/25/2020
Garage Door Repair
,
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

My garage door was making a popping noise. Russ diagnosed the problem and was able to quickly fix it. He did an overall assessment of the doors and opener and tuned the works up to my satisfaction.

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Service Provided:
Garage Door Repair

1 2 3 4 5
Date: 06/09/2020
Garage Door Repair
,
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Thank you Russ for solving our door problem. Since there was nothing blocking the sensors you found there was a problem with the wiring. Yah we can now close our doors from our cars.

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Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Prompt and professional

-

Service Provided:
Garage Door Opener Repair

1 2 3 4 5
Date: 05/12/2020
Garage Door Repair
,
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

5 star service. These guys are great they came out and checked our system and were helpful and Honest!

-

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The service was excellent, 5 stars

-

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Russ, my technician... was great...! I really appreciated that he called and gave me a heads up as to his arrival time...!! Once, he arrived he assessed the issue and gave me options on how to resolve...Once, I gave him the go ahead...He was efficient and took care of the issue .in a timely fashion and was very pleasant .....I highly recommend Russ...and Percision!!

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Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I think I might have gotten ripped off by the serviceman. I plan to prove it this month.

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Service Provided:
Garage Door Opener Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I will highly recommend Precision Garage Door to anyone needing service. Our repair man, Russ T., called us ahead of time to advise us of his arrival time. He was personable and honest. He even saved us some money by doing a minor repair as opposed to a minor replacement. Our garage door is now quiet, smooth, and worry-free. Thank you Russ and Precision Garage Door.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

1 2 3 4 5
Date: 01/02/2020
Garage Door Repair
,
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Very expensive

-

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Located the problem & promptly fixed it quickly.

-

Service Provided:
Garage Door Opener Repair

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Precision Door Services of Southern California
Office: 626-537-3568
2550 Corporate Pl
Ste C105

Monterey Park, CA 91754
Precision Door Services of Southern California
Office: 909-480-4395
119 E Arrow Highway
San Dimas, CA 91773

Licenses

California State Contractor's License
993555

If you are looking for service in the Simi Valley, Ventura County, and Santa Barbara areas, please visit:

simivalleygaragedoors.com

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garagedoorriversideca.com