I paid your company $70 for a service call, and your driver was here for only 15 minutes. Soon, I figured out that it’d be cheaper to go with another provider instead of paying $300-$500 for what should be a $170-$180 fix. Before contacting you, I checked with other companies, sending them videos of my garage door issue, and they mostly agreed on the problem and gave me consistent quotes. I went with you because I’d trusted your company in the past, I’m not a door expert. But I know and feel when someone is trying to take advantage of me. I ended up having a local outfit repair it and saved $90 yes, I lost $70 but I learned a lesson along the way and fyi your drive was polite and professional I understand he was just doing his job.
Thank you.
PS. I would have paid you the $170 your guy was already there.