Service tech, Brandon, was excellent! He showed up on time, thoroughly inspected all of our garage door components to ensure that any issues (and potential future issues - e.g. stretched cables, etc.) in addition to what we requested service for (broken spring) could be addressed.
We were presented multiple repair options allowing us to select a price point and quality level we were comfortable with.
Work was completed promptly and competently, and the cost of the parts and labor we selected was fair.
We've used Precision multiple times in the past and will continue to use them in the future