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about Precision Door Services in:
Pasadena, CA
Precision Door Services of Southern Californiahas received 80 reviews, averaging 4.91 Stars:
Pasadena, CA
Product:
Pasadena, CA
Sean Hogan came to help with my garage door. He arrived on time and was helpful. I appreciated that he was wearing a mask,which is very considerate these days, He explained why the door was making a squeaking noise and fixed it with no charge. He also oiled the chain for me.... When I called for service, the operator asked for my email and I told her i didnt want to be placed on an email list and didnt give my email as I intended to pay by check at the time of service. So far I have received 3 e mails from you. Sean Hogan is an excellent representative for your company but I would suggest you lighten up on the emails.
- I do not want to publish my name
Pasadena, CA
I called Precision for several reasons, the first is trust. Last year a tech came to check my garage door and found it just needed an adjustment, no problems with the motor or other parts. This year I had an emergency and called what I thought was a local company to come right away. It turned out the company I called was unlicensed and fraudulent. I had Precision come back and tech Colt Baker was very helpful, inspected the work and gave me an honest estimate. It's obvious Precision takes pride in their work and the people they hire. Be careful, a number of the companies listed in a Google search are not local nor licensed. Precision did the work well and on time.
- Steve Lentz
Pasadena, CA
The office staff was friendly and able to scheduled same day service. The technicians were prompt, efficient, wore masks, social distanced and were kind. They explained reasonable options to fix, replace and bring equipment up to current building codes. Prices were reasonable! We asked to have equipment fixed and serviced at this time, and they were happy to do it.
- Rochelle Morrison
Pasadena, CA
The tech was very through - lubricated all rollers and door mechanism and adjusted the doors.
- Bonnie Vargas
Pasadena, CA
Have used Precision for 20+ years and have always had great service. They know their business and are very helpful.
- Rossana Valverde
Product:
Pasadena, CA
I was particularly impressed with the service technician who came out to examine our damaged door. He was courteous, prompt and knowledgeable. And he left us with a complete list of door prices.
- Charles and Joan Callanan
Pasadena, CA
Eric Padilla was wonderful! He gave us a complete status of what needed to be done to fix the problem and other information that could help us determine if additional service was needed. I liked that we were able to get someone right away, because we had no access to the garage. Thanks!
- G. Campos
Product:
Pasadena, CA
Moved into a new house, had some questions about the garage door. Nice repairman arrived on time (called first) and answered all of my questions. Thank you! Not planning to do work on it just now but you will be the one I call when I am ready. Thank you!
- Nancy Foster
Pasadena, CA
William Fletcher stayed until after 7:00pm to make sure that I could close the garage door. He was fast, efficient and knowledgeable. Will use this company again if necessary.
- Liz Vail
Product:
Pasadena, CA
Excellent service! Knowledgeable staff. I highly recommend them
- Karan Kapoor
Pasadena, CA
The service was personable and effiicient. The price fair. We are happy to recommend Precision.
- Deborah and bob Hudson
Pasadena, CA
From beginning (initial phone call with Lexi to schedule service for a lost garage remote), to a follow up call (Lisa), to the actual service (William), the team is 100% on point. Lexi and Lisa were patient, helpful, professional. And William! No words how good this gentleman is: first of all, his arrival was scheduled btw 4-8 pm. At 3:15 he called to ask if he could come early! Unheard of! Turned out our issue was more complicated than we had originally thought - his patience and ingenuity helped resolve the problem super efficiently. Precision Doors is so lucky to have William on their team, and we were lucky to be able to do business with him. Can’t say enough good things... a big thank you to all! If I could add more stars, I would!
- Susan Kaufman
Product:
Pasadena, CA
We had a problem that kept re-occurring and it was really tricky to find out what it was. Victor was so patient --- he tried so many different things, plus he contacted another specialist who gave him suggestions as well. Turns out he had to re-wire the sensors, and now it appears that the problem is solved for good. Victor was very knowledgeable, described what he was doing, and was a great repairman. He was even able to come a few minutes early which really helped our schedule that day.
- Robert Thorell
Pasadena, CA
Technician was good. Your phone service is terrible. Tina confirmed appt two weeks ago, and told me I was first for the day. I rearranged my schedule to ensure I was available at this time. No one showed for two hours so I called phone bank. They couldn't figure out the situation and "escalated" it to a manager. Finally three hours later a technician showed up. He provided service for literally ten minutes. I paid $90 for ten minutes service, and aggravation of trying to get someone to come out and do annual check up. You need to figure out your phone bank. I learned from technician that your call center is in FL and I'm in CA. Apparently there are no local offices and technicians work for themselves. This seems to be an unusual way to do business, and certainly is not customer or service oriented. I was told two of your experienced employees recently quit. I suspect it's due to your practices.
- Deb Raupp
Pasadena, CA
Yes, absolutely Five Stars! Victor was on time, very helpful, efficient and knowledgeable. I liked the on screen billing, too. I am very pleased and would recommend you to friends. Thank you, Linda Moore
- Linda Moore
Product:
Pasadena, CA
I had a garage door installed and am very satisfied with the installation and workmanship of the product. The two technicians that represented the company were friendly, courteous and very experienced. I would give this company 5 stars.
- Louis Martinez
Pasadena, CA
Precision was the Right People for the Job, I,m very pleased with the Garage Door at my residents.Your Workers were Very Professional and Cleanup after they finished.I will keep you in mind in the future My Best Regards too You and Your Company Carol Gonzales.
- Carol Gonzales
Pasadena, CA
We had the pleasure of having Tony P. come out and repair our garage door. Tony was very professional and courteous. We received a call from Tony telling us what time he would arrive. He arrived as stated, and did a GREAT job. I will DEFINITELY recommend your com poo any. We will be calling you in the future to replace our garage door. Thank you.
- Susan Bowers
Product:
Pasadena, CA
Having used Precision 5 years ago, it was an obvious choice, especially since the previous technician taped the contact info to the inside of the garage door so I could easily find it. Excellent customer service from Ashley in the office to technicians Tony and Stanley. They were prompt, courteous and quick. Really appreciate that they didn't try to upsell me on repairs knowing that I'll be selling my place soon. The garage door now works and sounds like a dream. Thank you so much! Highly recommend.
- K. Degner
Pasadena, CA
Fast quality install, top of the line opener, shockingly expensive. Just installed today. We will see how it works out.
- Fredrick Freeman
Product:
Pasadena, CA
The service was quick, efficient and professional. Thank you !
- Candace Bart
Pasadena, CA
I called for an estimate Saturday morning, the technician Tony arrived at 3 pm and my new garage opener was installed by 4:15. Boom! I was shocked at how fast this came together. Thanks for outstanding service!
- Tammy Rozga
Product:
Pasadena, CA
Tony was efficient, explained everything to me and speedy. I will definitely use Precision again.
- Georgia Bergman
Pasadena, CA
On time quality service by friendly knowledgeable technician.
- Jeff Baxter
Product:
Pasadena, CA
Tony diagnosed the problem with the main controller and replaced it expeditiously. He then tested all of the systems to insure they functioned. He gets high marks in customer satisfaction.
- Jeanne Paiz
Product:
Pasadena, CA
The technician arrived within the scheduled time frame that was given to me by the dispatcher. The technician explained the three options that would be available to accomplish the job. The repair/replacement job was done to my satisfaction although I think the total bill was very expensive
- Fred Reid
Product:
Pasadena, CA
At past homes in other areas of the country I have been serviced well by other Precision Overhead Garage Door Service companies. When I had problems with the garage door at my current home I remembered Overhead Garage. I was not disappointed. The technician showed up when he said he would. After I explained the problems he quickly diagnosed the cause and figured out a reasonable fix. The fix has held up
- Bill Beyries
Product:
Pasadena, CA
Jason arrived soon after our call to Precision Door Service. He seemed knowledgeable and gave us information about the garage door spring problem and our options. Once we agreed on the specific option, he negotiated a good price. The work was done efficiently and the door works well and quieter now.
- Linda Reuter
Product:
Pasadena, CA
Technician arrived when he said that he would, assessed the situation and told me what the solution would be and proceeded to complete the work in a timely and efficient way. He was a very nice and knowledgable young man. His truck sure could use a coat of paint. Thanks to you all for responding so quickly to my call.
- Holly and david Davis
(310) 734-8914
(310) 734-8914(818) 861-6639
(818) 861-6639(310) 734-8914
(310) 734-8914(323) 412-9540
(323) 412-9540(818) 861-6639
(818) 861-6639(626) 817-6416
(626) 817-6416(818) 861-6639
(818) 861-6639(626) 817-6416
(626) 817-6416(909) 632-7040
(909) 632-7040(909) 632-7040
(909) 632-7040Office: 626-537-3568
2550 Corporate Pl
Ste C105
Monterey Park, CA 91754
Office: 909-480-4395
119 E Arrow Highway
San Dimas, CA 91773
Licenses
California State Contractor's License993555
If you are looking for service in the Simi Valley, Ventura County, and Santa Barbara areas, please visit:
simivalleygaragedoors.com
If you are looking for service in the Riverside, San Bernardino, and Temecula area, please visit:
garagedoorriversideca.com
Mr. White, I must commend you, excellency in Customer Service is obviously priority with you and your company. From the moment I called and spoke with woman that answered the phone to the quick and efficient technician I met with shortly after, I was pleased and immediately hired Sean to install 4 new garage springs. He was so thorough, took the time to explain after assessing and cost was in budget. Once I am ready to install new garage door and unit, I will reach out to Precision once again. I met with another garage company few days ago and due to lack of professionalism I did not hire them. Truly happy I reached out to Precision and am grateful to Sean for being courteous, kind, professional, knowledgeable and for taking pride in what he does. THANK YOU KINDLY PRECISION TEAM
- Doreen Garcia