The technician, Armando was late even after a four hour window and gave me a 600+ quote for a spring when they had originally stated estimate of $100. I know you have to pay for the expertise but $600 for a spring seems outrageous. It’s like they know you have an emergency and take advantage. I rather look for an honest, fair priced company.
Response from Chuck White
Business Owner
Dear Gwen,
We apologize for the inconvenience. We at Precision Door Service try our best to arrive at our appointments within the allotted time. However unforeseen circumstances may cause delays.
Regarding our spring pricing, we state that springs start at $125. But depending on various factors, such as the height and weight of the door, or the types of springs you may need, the price may vary. Typically, if springs need to be replaced, other items such as bearings, torsion tubes, drums, and cables may need to be replaced as well, and that will affect the overall price.
Lastly, we at Precision Door Service believe in being honest, and would never take advantage of a customer in an emergency. Our competitive pricing remains the same whether you urgently need your vehicle out of your garage, or you are casually shopping for a new garage door.
In any case, whether or not you choose to use Precision, we wish you the best in getting a high-quality solution for your garage door needs.