Garage Door Repair in San Fernando Valley, CA - Page 3

Steve Shaevel

Excellent customer service by Alex the installer of the garage door opener. Explained everything and was very attentive to everything.

Jane Penaflor

I had a very disappointing experience with Precision Garage Door and feel it's important to share. Great Team, But Terrible Communication and Scheduling. I want to start by saying that my salesman and installers were great – professional, knowledgeable, and courteous. They did a solid job with the installation, and I appreciated their work. However, the overall experience was seriously impacted by poor communication and scheduling issues. When I placed my order, I was clear about making sure they would not cancel my appointment. Getting clear updates from the office was frustrating. I had to follow up just to confirm my appointment, and even then, they assured me that my scheduled install was good and even got a confirmation. The day before I get a call to inform me they needed to cancel as the door did not arrive. An inconvenience, as I had to reschedule for another day. It often felt like no one was actually managing or coordinating the process, which made the experience stressful and inconvenient. For the new rescheduled date, I was told and sent a text message confirming the Installers would arrive during a specific window, but they were one hour late. Although, I was compensated for the cancelation and they upgraded my door, their customer service needs major improvement. Precision Garage Door promotes itself as a professional and customer-focused company, but the lack of organization on the back end tells a different story. It’s unfortunate, because the people doing the actual work were great — but the company really needs to improve its communication and honor its commitments when it comes to scheduling. I’m not sure I’d use them again based on this experience.

Melinda Bold

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Alex the technician did an A1 job of representing the company. The company seems honest, professional, good work, and probably price competative. I have used them before and very glad someone I knew suggested them.

Lynne Lerner

Very professional, nice and helpful. Dylan was the best. Explained everything very well. Top notch work and a great price. I was very impressed and will call them again if needed.

Ali Safaei

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Thank you for helping me with the problem with my garage door.The service was fast ( same day , within a few hours ) and your technician , Alex Solano was great.He worked very hard , and didn’t give up until he pinpoint the problem.I would like to express my gratitude for his hard work and dedication.

Deanna Hunt

Javier and Steve were very professional and explained set up and care of new garage door well. Dylan was also very professional with his quote for the service provided. This was an overall quality experience from beginning to end and I highly recommend Precision Door Services.

Paulette C

When we lived in Malibu, we were scammed twice by men pretending to be from a garage repair company. They charged exorbitant prices and didn't do good work. Finally a neighbor recommended Precision Door Service and now our worries are over. I will never use any other company. I am totally confident that any technician who comes will be qualified, honest, friendly and fair. Jacob came recently when our door wouldn't close. He fixed the door quickly, straightened parts of the metal that were bent and sprayed all the rollers and joints. My bill came to $99. Precision Door Service is a stellar company that everyone should use.

Ken Hearn

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great service! Jacob kept me posted during the day on this arrival time and once there, figured the problem out quickly (not a big issue).

Luisa Avila

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great service. Got an appointment the day I called. Scheduled it for the following day which was the best time for me. Dylan was great. Called me ahead of time to say when he would be at my home and was fast, efficient and professional. Will use their service again.

Aram C

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Nordstrom level service!!! Dylan was our guy. Came to the house, looked the garage door over and performed the repairs necessary. No pressure from the technician in any additional repairs. A little pricey for what I had done but worth every penny. Im very happy with the service. Highly recommend.

Buzz Sapien

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I chose to call Precision because website listed a specific phone number for San Fernando Valley area. Dylan was serviceman, I had questions about garage door workings and repairs, he answered & explained all questions quickly. I am very pleased with the work that was performed.

Kit Samson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Recommended by next door neighbor who's garage door you also upgraded. Both our doors were circa 1985. Said it'd be much less headache compared to going through Angi's List. Your guys knew what they were doing.

Cathy Waters

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Dylan was very knowledgeable, professional, and very friendly from start to finish. The work was performed in a timely manner and the finished product looks amazing!

Dana Lozano

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I had a very pleasant experience with the technician, Jacob McDonald. He was prompt (also called me to let me know approximately when he would be arriving), professional, and helpful. I would highly recommend this company and this technician!

Gowrie Kandavel

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We were very satisfied, of the technician prompt response on arrival, and his workmanship.

Chomas Sunga

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Excellent Service!!!

Linda & Jerry Redondo

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great courteous service. Thank you!

Linda Diehl

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Dylan was very polite and helpful. He explained all the options for us and then answered all our questions. He did the job quickly and everything works perfectly. We are very pleased with the service.

Michael Gleich

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very fast response! Jason and his work partner were on time and very courteous. They replaced the motor for our door and everything works like it is brand new. Explained the new equipment to us. Thank you very much for a job well done.

Gary Hoover

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very satisfied with the service call. Both Jason Stanfield and his new Training helper did a quick job of replacing two wheels on the Door runner guides. They also looked at the door to see if anything else needed to be replaced. Gary Hoover Northridge

Les Chayo

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very nice and friendly

Len Farr

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Was very persistent in soivng unexpected problems in providing power to the new opener.

Ronald Meredith

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Precision Garage Doors have always serviced our door and are professional and great at explaining what needs to be done. We ended up not needing a repair but got a quote for a new door.

Shari Kaufman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Technician was friendly and very knowledgeable.

Christine Peterson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I have used your services some time ago and I was very pleased. You have excellent workers and great services. Keep up the good work. Your company was recommended to me by a friend.

Scott Roth

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We had used Precision Door Services before and were satisfied with their services, so when Mike came over (exactly when he said he would), we said we were in his hands. Mike was fantastic; he was knowledgeable, friendly, asked us about our needs and worked with us to meet them. We got a new garage door opener, which he installed efficiently while bolstering the door itself, and he worked patiently with us to sync the opener to our cars and our phones. We were very happy with the service and the new system. We highly recommend Precision Door Services and Mike.

Sherrie Sherman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Long time customer. Always happy with staff service an efficiency. Michael K was here yesterday and did great job. Kept in communication about arrival time. Complete diagnostic review and clear communication with me about options. Took initiative to provide recommendations for improved operation. When he ran into an issue with repair work, took initiative to bring in a supervisor for another set of eyes. He was also personable as well as professional. Thank you

Harry Teophil

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Yes your service was outstanding the technician was Brandon Vanwhy. He was very knowledgeable explained everything that he was going to do completed it we were extremely pleased with your company and especially Brandon. Thank you Harry Teophil

Harry Kaklikian

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Matthew was so nice very professional and very knowledgeable I was very happy with his work, thanks

Margaret Schaffer

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Your work force is very polite and honest. Thank you