Garage Door Repair in Pasadena | Alhambra | Arcadia, CA - Page 8

Lisa Reed

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

5 stars for Armando Bacca and his excellent service and repair of our Garage door. He was on time and kept us informed about his arrival time. Thank you, Robin and Lisa Reed

Donna Prinzhorn

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Eric arrived an hour early (outstanding) and worked efficiently explaining each step. Great employee you have.

Nancy Foster

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Moved into a new house, had some questions about the garage door. Nice repairman arrived on time (called first) and answered all of my questions. Thank you! Not planning to do work on it just now but you will be the one I call when I am ready. Thank you!

Rena Marcoe

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Both Javier and Steven were very professional and courteous. They did a great job in installing our new garage door. And we are especially happy with the one year warranty on service/parts. Thank you Precision Door Service!

Henry Medina

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Professionals, professionals, professionals! From the moment I received my initial quote to the test run of my fully installed garage door, the customer service and support from Precision was excellent. Lance provided me with a complete and comprehensive estimate with plenty of options. Since I went with a special order, we placed the order and received the "ready to install" call right on time. Matt and Stephan were my install team and they were great. Not only did they provide me with a detailed explanation on what to expect, during the entire install, they cleaned up as they went. Never at any given point, did they leave any trash. From the moment they arrived, until the moment the were finished, they were courteous, professional, and focused. Highly recommend Precision!

Scott Marshall

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

AS a repeat customer, it was once again a pleasure to work with and have Precision Door replace my garage door in my new home.

Liz Vail

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

William Fletcher stayed until after 7:00pm to make sure that I could close the garage door. He was fast, efficient and knowledgeable. Will use this company again if necessary.

Wanda Poston

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Technician, William Fletcher, was outstanding from his initial telephone call informing me of his arrival time to his courteous presentation of my alternatives and pricing. He kept me informed his actions at all times and I am pleased that I’m able to make this recommendation. I will continue to use your services in the future!

Grant Cuellar

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We are a previous customer of yours. Thus, when we decided it was time to replace-- your office was called. The Sales Team was efficient and thorough while helping my wife decide on our purchases. Then, Javier and Kevin came yesterday and completed an outstanding installation of new opener and beautiful door!! Javier was excellent as helping us understand our new system and all of its features. We would recommend them to anyone considering your installation services. Thank you, Grant and Karen Cuellar 5 Stars for all of your team!!

Sheryl Brodie

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Professional, reliable and quick service. William, the technician, arrived on time and was extremely professional and instructive in the replacement of my garage door opener hardware. Would highly recommend Precision.

Gorrasit Vongfak

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

William F., from Precision Door, was very professional from the moment I met him all the way through completion of my needed spring repair—attire, manners, etc.. William showed up within the estimated time window given to me when I made the appointment, which I was able to do the same day. My garage door setup isn’t the norm due to how my house was constructed. Nevertheless, William was able to complete the repair without any issues. William was knowledgeable with respect to what my garage door needed. William also made adjustments that improved the way my garage door functioned moving forward. I’m very happy with how the repair progressed and how the entire process was completed. I’ll definitely recommend Precision Door to my friends. Thank you again William!

Karan Kapoor

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Excellent service! Knowledgeable staff. I highly recommend them

Marry Taylor

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Armando just left my house. He was very kind and courteous and answered all my questions. He explained everything to me and did the job in a timely manner. He was patient and had a lot of knowledge in the product. He is a credit to Precision!!

Deborah and bob Hudson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The service was personable and effiicient. The price fair. We are happy to recommend Precision.

Susan Peters

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

This was an excellent and most fair visit from a great representative from Precision Door Service.

Ed Simon

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Exceptional Service! Hrach showed up on time (even gave a courtesy call 30 minutes prior to arrival). He was very knowledgeable, professional and easy to talk to. Hrach made the whole process seamless. Highly recommended. I will definitely call Precision again if the need arises!

Carol Oconnor

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Five star service. Prompt and professional.

Susan Kaufman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

From beginning (initial phone call with Lexi to schedule service for a lost garage remote), to a follow up call (Lisa), to the actual service (William), the team is 100% on point. Lexi and Lisa were patient, helpful, professional. And William! No words how good this gentleman is: first of all, his arrival was scheduled btw 4-8 pm. At 3:15 he called to ask if he could come early! Unheard of! Turned out our issue was more complicated than we had originally thought - his patience and ingenuity helped resolve the problem super efficiently. Precision Doors is so lucky to have William on their team, and we were lucky to be able to do business with him. Can’t say enough good things... a big thank you to all! If I could add more stars, I would!

Donna Clark

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very quick service. I called around 10:15 and Alex was here around 12:45 and had the springs replaced by 1:30. Alex was a nice young man and is a credit to your company.

Irene Sandoval

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I gave your company 5 stars because my husband and I were very impressed with the service that we received from your technician, Jason. We were only available to meet with him for a couple hours and he worked hard to meet our schedule. He was professional and so helpful in helping us decide which door would be best, etc. We bought a garage door with windows, an opener and a key pad. We are happy and can’t wait to see the door installed.

David

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very quick response.

Dennis Justice

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Absolutely amazing technician, Armando. Since it was a rainy day I took the time to watch a true professional to about his job, it was a well choreographed ballet. Furthermore he was very patient to explain everything about the new garage door opening motor and all of its features. I could not recommend more highly not only for Armando but for precision door service for their attention to a minor service issue the following day. Five stars for everything!

David Pham

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Everyone involved in the process was professional and had great customer service. It was a pleasant experience from the consultation to the installation. We are very pleased.

Robert Thorell

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We had a problem that kept re-occurring and it was really tricky to find out what it was. Victor was so patient --- he tried so many different things, plus he contacted another specialist who gave him suggestions as well. Turns out he had to re-wire the sensors, and now it appears that the problem is solved for good. Victor was very knowledgeable, described what he was doing, and was a great repairman. He was even able to come a few minutes early which really helped our schedule that day.

Armando Munoz

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I was very satisfied with your Tech Armando. I found him to be very professional and thorough in explaining everything that needed to be done to repair and service my garage door. Excellent job.

Kim Taylor

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Your rep Lance was great! He called and showed up on time and took his time to give me an estimate. When we are ready to replace our garage door we will call your company first. We had called Mesa and they never showed up. Will not be dealing with them anymore. Thanks. K Taylor

Kaicheung Chow

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

This is not a complain. The new garage door works perfectly. The technician, Jason Stanfield, left us remotes which controls the garage door. I live in a townhouse complex with a main gate into the inside driveway. The main gate is also controlled remotely. Unfortunately, the new remotes, even though each with 3 buttons, do not work for the main gate. Jason promised to look into it and to find something that works on both. I have not heard from him since. I understand that there may not exist such remote, but I would like to one way of another. I did email him a few days ago to northlaoffice@precisiondoor.net. I wonder if the that URL can received an email.

Kris Kidd

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

very professional. great job!

Deb Raupp

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Technician was good. Your phone service is terrible. Tina confirmed appt two weeks ago, and told me I was first for the day. I rearranged my schedule to ensure I was available at this time. No one showed for two hours so I called phone bank. They couldn't figure out the situation and "escalated" it to a manager. Finally three hours later a technician showed up. He provided service for literally ten minutes. I paid $90 for ten minutes service, and aggravation of trying to get someone to come out and do annual check up. You need to figure out your phone bank. I learned from technician that your call center is in FL and I'm in CA. Apparently there are no local offices and technicians work for themselves. This seems to be an unusual way to do business, and certainly is not customer or service oriented. I was told two of your experienced employees recently quit. I suspect it's due to your practices.

Joyce Donato

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I have used Precision about 4 times now, and I had my garage burglarized this time. The creeps broke my door and Precision sent a man over to repair it! They are always impressing me with their kindness and professionalism! A job well-done, for sure, thanks!