Garage Door Repair in Pasadena | Alhambra | Arcadia, CA - Page 9

Robert Thorell

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We had a problem that kept re-occurring and it was really tricky to find out what it was. Victor was so patient --- he tried so many different things, plus he contacted another specialist who gave him suggestions as well. Turns out he had to re-wire the sensors, and now it appears that the problem is solved for good. Victor was very knowledgeable, described what he was doing, and was a great repairman. He was even able to come a few minutes early which really helped our schedule that day.

Armando Munoz

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I was very satisfied with your Tech Armando. I found him to be very professional and thorough in explaining everything that needed to be done to repair and service my garage door. Excellent job.

Kim Taylor

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Your rep Lance was great! He called and showed up on time and took his time to give me an estimate. When we are ready to replace our garage door we will call your company first. We had called Mesa and they never showed up. Will not be dealing with them anymore. Thanks. K Taylor

Kaicheung Chow

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

This is not a complain. The new garage door works perfectly. The technician, Jason Stanfield, left us remotes which controls the garage door. I live in a townhouse complex with a main gate into the inside driveway. The main gate is also controlled remotely. Unfortunately, the new remotes, even though each with 3 buttons, do not work for the main gate. Jason promised to look into it and to find something that works on both. I have not heard from him since. I understand that there may not exist such remote, but I would like to one way of another. I did email him a few days ago to northlaoffice@precisiondoor.net. I wonder if the that URL can received an email.

Kris Kidd

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

very professional. great job!

Deb Raupp

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Technician was good. Your phone service is terrible. Tina confirmed appt two weeks ago, and told me I was first for the day. I rearranged my schedule to ensure I was available at this time. No one showed for two hours so I called phone bank. They couldn't figure out the situation and "escalated" it to a manager. Finally three hours later a technician showed up. He provided service for literally ten minutes. I paid $90 for ten minutes service, and aggravation of trying to get someone to come out and do annual check up. You need to figure out your phone bank. I learned from technician that your call center is in FL and I'm in CA. Apparently there are no local offices and technicians work for themselves. This seems to be an unusual way to do business, and certainly is not customer or service oriented. I was told two of your experienced employees recently quit. I suspect it's due to your practices.

Joyce Donato

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I have used Precision about 4 times now, and I had my garage burglarized this time. The creeps broke my door and Precision sent a man over to repair it! They are always impressing me with their kindness and professionalism! A job well-done, for sure, thanks!

Roberta Gundersen

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

5 STARS! Your associate arrived in timely manner as promised. He assessed the problem, made the installation all with a very courteous and professional demeanor. We choose Precision after checking websites. If need be, we would choose your Service again. Sorry I do not remember his name.....and I can't tell from the photographs. If you know who came please add his name and 5 more Stars!

Sam Mcdonald

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Technician, Stanley S., did a wonderful job of fixing the springs on our wooden garage door. It was a tough job as the door was old and professional know how and perseverance were needed to get it right. Stanley keep us posted about his arrival time and called 20 minutes before his arrival, which was right on time. He had everything he needed in his truck and fixed the garage door on the very day we called for service. Precision was very professional thoughout the process emailing a service confirmation, photos of the technicians so we would know for sure who was at our door, and an invoice, and warrantee. We definitely recommend Stanley S. and Precision Overhead Garage Door Service and are telling our friends of our experience.

Yun yun Wu

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Tony was the technician we had and he was great! We have a garage door that derailed and was badly installed from a year ago. Tony was able to fix it quickly.

Mathew Roberts

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great service!

Albert Okuhara

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Thank you for your service. It really working now.

Linda Moore

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Yes, absolutely Five Stars! Victor was on time, very helpful, efficient and knowledgeable. I liked the on screen billing, too. I am very pleased and would recommend you to friends. Thank you, Linda Moore

Lito Legaspi

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The technician Victor promptly diagnosed and remedied the problem. He thoroughly explained to me why the problem occured and how he will correct it and the cost which was minimal. The garage door opener now works like new.

Timothy Luzzi

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Excellent service, would call them again in a second!

Maritza Castillo

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Called early on Saturday morning. To my surprise they answered and scheduled a technician that same day. The technician was at my door within 3 hrs ready and prepared. Excellent service. Technician very polite, professional. explained the in detail the installation and operation of new garage door opener.

Louis Martinez

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I had a garage door installed and am very satisfied with the installation and workmanship of the product. The two technicians that represented the company were friendly, courteous and very experienced. I would give this company 5 stars.

Felicia Sandoval

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I was very pleased with the prompt service, professionalism, and courtesy shown by your technician. He did a very good job at installing a new coil and liberating my car from a weekend of entrapment. He was kind enough to let me know that service is available on Sundays (had I known...). Thank you all very much and I will definitely recommend your service in the future. Sincerely, Felicia S.

Carole Boettcher

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We managed to lock ourselves out of a garage in our new house. I found Precision on line and they were able to come the same day. The problem was fixed and all the garage doors were checked for safety and openers were programmed. We were happy with the prompt and professional service.

Don Toy

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very professional. Very efficient. Had tremendous knowledge of problems. One of the best service representatives I've met in dealing with repairs at my house. Although Precision's prices are higher than other companies, I would come back to Precision because of Sergio Avila.

Carol Gonzales

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Precision was the Right People for the Job, I,m very pleased with the Garage Door at my residents.Your Workers were Very Professional and Cleanup after they finished.I will keep you in mind in the future My Best Regards too You and Your Company Carol Gonzales.

Susan Bowers

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We had the pleasure of having Tony P. come out and repair our garage door. Tony was very professional and courteous. We received a call from Tony telling us what time he would arrive. He arrived as stated, and did a GREAT job. I will DEFINITELY recommend your com poo any. We will be calling you in the future to replace our garage door. Thank you.

Paul Wong

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Sergio, the Sr. technician call and showed up on time. Sergio knew exactly my problem and they were all fixed within a fairly short time.

K. Degner

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Having used Precision 5 years ago, it was an obvious choice, especially since the previous technician taped the contact info to the inside of the garage door so I could easily find it. Excellent customer service from Ashley in the office to technicians Tony and Stanley. They were prompt, courteous and quick. Really appreciate that they didn't try to upsell me on repairs knowing that I'll be selling my place soon. The garage door now works and sounds like a dream. Thank you so much! Highly recommend.

Lon Iliff

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

These guys are the BEST , no handyman stuff , these guys are professionals . THANK YOU PRECISION DOOR !

Tim Kung

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very professional installation and addressed all my questions. Highly recommend!

Fredrick Freeman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Fast quality install, top of the line opener, shockingly expensive. Just installed today. We will see how it works out.

Evelyn Zneimer

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Excellent same day service - technician diagnosed problem correctly and I did not have to replace the entire garage door opener system. Thank you!

Candace Bart

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The service was quick, efficient and professional. Thank you !

Josie Dahlstrom

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Five stars. Excellent service, polite, efficient. I'm happy with the results of my new garage door openers!