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Garage Door Repair Reviews in Southern California (Page 65)
Precision Door Services of Southern Californiahas received 2743 reviews, averaging 4.89 Stars:
Glendora, CA
Please provide a copy of my receipt for our services by your technician.
- Bunny Field
Calabasas, CA
My installer was extremely professional and efficient. I was satisfied with with installation and overall process, but I was highly disappointed in the overall price of the job. I paid $800 for just a garage door opener and parts that cost no more than $350 retail. This means I paid $450 labor on a job that took about 2 hours. My garage door broke on Thanksgiving. I had to replace it the day after and did not have time to shop around for rates. I feel like the $800 price for just a garage door opener was extremely high.
- Norman Koshkarian
Product:
San Gabriel, CA
Everyone involved in the process was professional and had great customer service. It was a pleasant experience from the consultation to the installation. We are very pleased.
- David Pham
Pasadena, CA
We had a problem that kept re-occurring and it was really tricky to find out what it was. Victor was so patient --- he tried so many different things, plus he contacted another specialist who gave him suggestions as well. Turns out he had to re-wire the sensors, and now it appears that the problem is solved for good. Victor was very knowledgeable, described what he was doing, and was a great repairman. He was even able to come a few minutes early which really helped our schedule that day.
- Robert Thorell
Rancho Cucamonga, CA
Armando provided good service. He was professional and up front about the charges. I was happy with his work, but disappointed with the cost of the services. I refused one recommendation to change one of my cables, because I knew the cost of the part, which was small compared to the cost to repair.
- Edmondo Stcyr
La Canada Flintridge, CA
Alex F. performed a tune-up quickly and professionally. Answered my questions and gave me useful advice on how to properly care for my door. 5 Stars
- Alan Leonard
San Gabriel, CA
I was very satisfied with your Tech Armando. I found him to be very professional and thorough in explaining everything that needed to be done to repair and service my garage door. Excellent job.
- Armando Munoz
Thank you to Jason for the prompt service. Everything good! Great company and great service!
- Patricia Acker
Sherman Oaks, CA
The technician reviewed the door operation and was helpful in reassuring me that the door was fully functional, although a little noisy. We both agreed that at this time I didn't need to replace the rollers, but will need to some time in the future. I have used Precision in the past.
- Caroline Kuhn
Los Angeles, CA
Very satisfied with how my garage repair was done. The technician (Alex) was very prompt and so efficient! He could have told me I needed a new motor, but he is very honest enough to say that all I need to replace is the trolley.Thank you Alex!!
- Gilda Becaro
La Canada Flintridge, CA
I called Precision because I was having trouble with my roller door popping back up when we tried to close it with our car/remote. My technician, Victor, came the following day and was very friendly and knowledgeable. He didn't try to upsell me on anything, but in the end, I decided to get a new garage door opener, and I had him replace all the rollers on the garage door. Prior to Victor coming, our door was very noisy and frequently would pop back up when trying to close it. By the time he left, we had a SILENT garage door that worked perfectly. I was so excited !! It had been very loud for 15 years. I will ALWAYS recommend Prevision Door Service when someone needs repair/renewal of their garage door or opener. Great service !
- Beverly Callister
Product:
La Canada Flintridge, CA
Last Friday,my garage door suddenly would only open using the master opener switch on the garage wall.Neither of my 2 remotes worked and the opener light constantly blinked. I chose Precision mainly because of all the great responses and comments from other customers.An appointment was made for Sunday AM . Alex Filipovic was the technician that came out. Alex was commented on favorably on Precision's review page and he didn't disappointing.Alex was friendly,candid and professional. He found the problem which was a simple reset of the garage door opener. It was a relief to pay a fair service fee,when you have visions of motor replacement costs or worse in your mind. Thanks Alex,thanks Precision for your service and your honesty.
- David Esterkes
Santa Monica, CA
alex was terrific and we were very pleased with the service. Only disappointed that we had to wait several days to finish after the parts came in. Needed circuit board and sensors, not on your new product list
- Janet Mann
Pomona, CA
I called Precision after seeing an ad in the Sunday Inland Valley Daily Bulletin. My 20-year-old garage door was noisy, only opening or closing intermittently and was very difficult for me to try to operate manually. I saw that Precision had AAA and BBB ratings and the reviews that I read were good. The people with whom I spoke to set up a service appointment were polite, professional and apologetic about a change of time for service because of an area change. The service man who came was timely, polite, explained the possible options and costs, and was extremely efficient in performing the needed service. He walked me through the operation of the opener, and was patient with my somewhat lack of electronics knowledge.
- Goldeen Picha
Service Provided:
Product:
Senior Sales Technicians: Armando B
Ontario, CA
5 stars: Mr. Bacca was knowledgeable and gave me options on repairs and new garage door installation.
- Tom Tomiyama
Service Provided:
Product:
Senior Sales Technicians: Armando B
Altadena, CA
Your rep Lance was great! He called and showed up on time and took his time to give me an estimate. When we are ready to replace our garage door we will call your company first. We had called Mesa and they never showed up. Will not be dealing with them anymore. Thanks. K Taylor
- Kim Taylor
Reseda, CA
Excellent service! More that just a repair technician, truly a professional! Jeff
- Jeffrey Allard
Product:
South Pasadena, CA
This is not a complain. The new garage door works perfectly. The technician, Jason Stanfield, left us remotes which controls the garage door. I live in a townhouse complex with a main gate into the inside driveway. The main gate is also controlled remotely. Unfortunately, the new remotes, even though each with 3 buttons, do not work for the main gate. Jason promised to look into it and to find something that works on both. I have not heard from him since. I understand that there may not exist such remote, but I would like to one way of another. I did email him a few days ago to northlaoffice@precisiondoor.net. I wonder if the that URL can received an email.
- Kaicheung Chow
Product:
Altadena, CA
very professional. great job!
- Kris Kidd
West Covina, CA
Years in business is always a plus. Lance was on time and very professional. Showed us all the products and asked if we had any questions. Nobody likes to be pressured into buying. Lance did not make us feel that way at all. We liked what we saw and made our decision.
- Dianne Ardron
Product:
Pasadena, CA
Technician was good. Your phone service is terrible. Tina confirmed appt two weeks ago, and told me I was first for the day. I rearranged my schedule to ensure I was available at this time. No one showed for two hours so I called phone bank. They couldn't figure out the situation and "escalated" it to a manager. Finally three hours later a technician showed up. He provided service for literally ten minutes. I paid $90 for ten minutes service, and aggravation of trying to get someone to come out and do annual check up. You need to figure out your phone bank. I learned from technician that your call center is in FL and I'm in CA. Apparently there are no local offices and technicians work for themselves. This seems to be an unusual way to do business, and certainly is not customer or service oriented. I was told two of your experienced employees recently quit. I suspect it's due to your practices.
- Deb Raupp
Glendora, CA
The service repair technicians name was Armando.He was on time and very polite. I had a car that needed to be removed from my garage so he could do the repairs to my garage door . I was having a difficult time getting the car started.Armando helped me to get the car out of the garage.Armando went out of his way to help me.I greatly appreciate the excellent customer service. Sharon Moody,Glendora
- Sharon Moody
Woodland Hills, CA
I cannot say enough nice things about my installers and experience with Precision Door Service. Excellent product, quality workmanship. Polite. Even clean up after completion. I am sold and will recommend anyone that is looking to replace their garage door. Oh, not to mention, life time warranty. Yes, if door was scratch, they will come to touch it up.
- Kaming Ko
La Canada Flintridge, CA
Alex came out and fixed our problem quickly.
- Denise Wammack
Studio City, CA
Tony, the technician, was very helpful. He was though and very nice.
- Ellis Fields
I was very pleased with the work performed by Precision Door Service. They were prompt, courteous, professional and very neat.
- Madeline Lawn
Alhambra, CA
I have used Precision about 4 times now, and I had my garage burglarized this time. The creeps broke my door and Precision sent a man over to repair it! They are always impressing me with their kindness and professionalism! A job well-done, for sure, thanks!
- Joyce Donato
Product:
Burbank, CA
Good service and a friendly helpful technician. 5 Stars!
- Doug Ibold
We were very happy with the quick response to our garage door problem. The technician found the problem, replaced the sensors and rewired them and the problem was fixed. The technician, Jason, was prompt and very polite. He called twice to update us on his arrival time.
- Thomas Mahone
Licenses
California State Contractor's License993555
If you are looking for service in the Simi Valley, Ventura County, and Santa Barbara areas, please visit:
simivalleygaragedoors.com
If you are looking for service in the Riverside, San Bernardino, and Temecula area, please visit:
garagedoorriversideca.com
I’m very pleased with the services I received from Alex. After telling him the door won’t close, he checked it & knew exactly what was wrong. He did the repair in no time at all. I would definitely recommend Precision to my relatives & friends.
- Lilian Cruz