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Garage Door Repair Reviews in Pasadena | Alhambra | Arcadia Area, CA (Page 3)
Precision Door Services of Southern Californiahas received 370 reviews, averaging 4.91 Stars:
Altadena, CA
Pasadena, CA
Excellent service. Armando arrived on time and quickly determined the problem. He inspected the door thoroughly beyond the initial problem, and he documented potential problems. He showed me detailed pictures of other warn parts and presented options. With my approval he installed what he recommended. He is a true professional and a credit to your company.
- Scott Bice
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Senior Sales Technicians: Armando B
Duarte, CA
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Great service. Came when requested. Clean + neat + knowledgeable. Very friendly. Will call again if needed.
- Rick Perello
Monrovia, CA
We had a great experience with Julian. He was very professional, on time and pleasant. We also used Precision Garage for our home in Granada Hills, they installed a brand new door back in approximately 2006, still working great! We had our Torsion Spring replaced today. I would definitely recommend Precision Overhead Garage. I really appreciate the text & email when I set the Appointment and the follow up call when Julian was on his way. 5 star absolutely!
- Armando Montes
Monrovia, CA
Julian was on time, explained all and completed the job in a timely manner. Couldn’t recommend a installer or company higher.
- Stewart Roy
San Marino, CA
I rarely give five star reviews but Julian Baca's work was well deserved for numerous reasons. He used multiple resources to make sure we knew he was on his way: telephone call, voice mail and text. He arrived two minutes earlier than projected. He right away recognized that the spring was not old. Additionally, he was NOT pushy in presenting the various options. He gave us enough information so that we could make an informed decision. I understand why he has so many 5 star reviews!!!
- Gina Travis
Pasadena, CA
Precision has been my go-to for more than a decade for garage door maintenance--routine and not-so-routine (as when I accidentally backed out of the garage before the door was fully raised!) In fact, the prior owners had also relied on Precision. So when, when this door was ready for an update, we knew where to turn. As usual, Presidio's reps and crew were prompt, very professional and pleasant to deal with, knowledgeable and supportive in helping us decide on the best option for our home—all without any hard selling. The range of offerings (styles, colors and finishes, insulation or not, etc) was excellent and pricing was upfront and reasonable. The install crew did excellent work and left everything swept up and neat at the end. We've been enjoying our beautiful, updated new garage door system for a week now and are absolutely delighted not only with how well it functions but also how perfectly the color fits in with the rest of our home 's color palette. We expect to be enjoying this new garage door system for decades to come--with Precision just a call away, should we ever need them. Thanks, Precision, for everything!
- Cynthia Betances
Arcadia, CA
Precision garage door came to my house and had to replace the entire unit. Alex was very knowledgeable and efficient , he finished like two hours ahead of time because everything went so smoothly. The garage door is working beautifully. the motor is very quiet and I was very satisfied with the competency and the professionalism. Thank you Alex and precision door!
- Christina Juarez
Pasadena, CA
Thank you for your quick service. Your installers were very knowledgeable, courteous and professional. Excellent job.
- Cecilia Galvez
Pasadena, CA
Arrived quickly. Very efficient & polite. Thank you
- Janice Barker
Pasadena, CA
Arrived when they said they would, made the adjustments and my garage door is working normally now. Thank you
- Leonard Laguna
Arcadia, CA
Mr J was very good in explaining what he was doing,
- Robert Perez
Arcadia, CA
First class service. Arrived at 1:00 pm to evaluate my noisy garage door stuck. Done at 3:45. Clean guy. Replaced my garage door opener with super quiet machine. Replaced my sensors and taught me how to fix it if the light bulb flashes 3 times, Replaced all my roller with quiet silicone stuff. Fixed all the hinges on the door, some needed replacement. Programmed remote controller. Best no up selling! Yes, their for real!
- Terry Lee
Pasadena, CA
WOW! I’m overwhelmed with the service by Precision as performed by the entire company, especially their technician Julian Bacca. The work started 2 hours after we called. It was done promptly, efficiently, and well within the promised timeframe. Julian, before leaving, conducted a thorough safety inspection of his work and the door overall. This was the best home repair experience I’ve had in Pasadena.
- Brad Hall
Altadena, CA
Very thorough consultation. Jacob took time to answer all questions and was very patient, friendly and informative.
- david fabienke
Altadena, CA
So professional and kind. They didn't try to sell me more than I needed at the time, which was a repair not a new door! When I DO need the door I will definitely call Precision.
- Maryann Bostwick
Pasadena, CA
Armando and Jose were very professional and efficient. A new controller board was needed in my Linear along with lubricating the door rollers and adding a service loop to wiring at the IR sensors only took about an hour. Price for service was reasonable. A power outage may have contributed to the controller failure and Armando suggested I add a surge protector to the AC voltage source for the door opener. Anyway, kudos to both gentlemen.
- Ed Donohue
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Senior Sales Technicians: Armando B
Pasadena, CA
Julian Bacca is very efficient, pleasant, skilled in his knowledge for both installation of a new garage door Linear mechanism in January and July 2025 replacement of the garage door springs.
- Doris Hardoon
Arcadia, CA
Excellent prompt and friendly service. Julian was great. Job was completed in a matter of hours. Very happy with everything. This is the second time I’ve used Precision Garage Door and both times I felt completely satisfied. They truly care about the customer and their reputation. I will definitely use them again if the need arises.
- Russell Weiner
Monterey Park, CA
I had an issue with my relatively new garage door opener and Julian came and diagnosed the problem quite quickly. He was tremendously professional, courteous, efficient, and thorough resolving the problem with the garage door opener. Julian was the one who actually installed my garage door opener last year and he did an excellent job so I was not surprised that he resolved my issue so fastidiously well. We also discussed the need for new rollers for my garage door. He did not try and compel me to purchase new rollers, which I abhor, and he even stated that I could continue to keep my current rollers for the foreseeable future. I ended up having him install new rollers anyway; however, I like the fact that he did not try to coerce me to get them before I truly needed them.
- Ryan Chow
Pasadena, CA
Garage Door Precision Service was recommended by a friend and we were very pleased with their prompt response to a first call .. Their recommendation made sense and was accepted and the work was done efficiently. The service person was extremely courteous and helpful and we are very pleased with the results.
- Beatrice Herrera
Pasadena, CA
The online scheduler is fabulous! I got to pick the day/time and got a confirmation message. The technician Brian was even available early - love that! He was fast, polite, on time, neat - all good stuff. And the price was reasonable.
- Mary Serles
Pasadena, CA
Great service! The technician was very knowledgeable and proficient. I will recommend your company to friends.
- Kathy Karme
Altadena, CA
I had requested to have my garage door fixed to close the gap on one side of the garage door. Brian Fortuna, the technician, took the time to rule out all causes that led to the problem. He fixed it and showed his professionalism in handling the matter. What more can a customer ask for these days. Definitely made the right choice to call Precision to fix the problem. Thank you Brian and Precision.
- Miriam
Arcadia, CA
I didn't expect to have a tech here on such short notice but Matthew Herbert showed up in less than 2 hours, explained what i needed to solve the problem and he was finished off to the next call in 30 minutes. Very pleasant person, amenable and knowledgeable. We've used Precision Garage Door in the past and we will again. Thank you, Chuck, for the great service. R. Stover
- Robert Stover
Duarte, CA
Armando Bacca was fantastic. He arrived early and called first. I would highly recommend him and Precision Door Service to everyone. He was meticulous and explained my new door opener before he left.
- Michael Olivarez
Alhambra, CA
Chose Precision Door because noted on BBB site after I had received a bid from another company that was not BBB. We need a garage door replacement on a very old garage, and Matthew was very professional and explained the whole process. Our purpose was to get a ball park figure so that we could add to our capital budget request for approval for our fiscal year which begns after July 31. Matthew was very knowledgeable and explained what the process would be as well as what we might have to have done in-house as part of the process for Precision Door to proceed with the garage door replacement.
- Sister Michelle
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Arcadia, CA
Good work, But cost is higher than average.
- Victor Chen
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Sierra Madre, CA
Very courteous and efficient
- Jesse Hathaway
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South Pasadena, CA
We woke up Monday morning and our garage door opener wouldn’t work. The reviews for Precision Door Services were stellar so I called and got an appointment for the next morning. Matthew came out, confirmed that our garage door opener had died, and offered options so we quickly decided on the one we wanted. Installation was quick and the garage opener (Lanier) is so much smoother and quieter than our old one. Matthew was great. Pleasant, explained our options, and was quick with the installation. We’re very happy with our new garage door opener and with Precision Garage Door Services.
- Deborah VanCleve
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Licenses
California State Contractor's License993555
If you are looking for service in the Simi Valley, Ventura County, and Santa Barbara areas, please visit:
simivalleygaragedoors.com
If you are looking for service in the Riverside, San Bernardino, and Temecula area, please visit:
garagedoorriversideca.com
Jose was very professional, timely and did a great job being very honest about what was necessary for a limited time as we plan on replacing our door
- Mindy Lopez