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about Precision Door Services in:
Pasadena, CA
Precision Door Services of Southern Californiahas received 68 reviews, averaging 4.90 Stars:
Pasadena, CA
Product:
Pasadena, CA
We had a problem that kept re-occurring and it was really tricky to find out what it was. Victor was so patient --- he tried so many different things, plus he contacted another specialist who gave him suggestions as well. Turns out he had to re-wire the sensors, and now it appears that the problem is solved for good. Victor was very knowledgeable, described what he was doing, and was a great repairman. He was even able to come a few minutes early which really helped our schedule that day.
- Robert Thorell
Pasadena, CA
Technician was good. Your phone service is terrible. Tina confirmed appt two weeks ago, and told me I was first for the day. I rearranged my schedule to ensure I was available at this time. No one showed for two hours so I called phone bank. They couldn't figure out the situation and "escalated" it to a manager. Finally three hours later a technician showed up. He provided service for literally ten minutes. I paid $90 for ten minutes service, and aggravation of trying to get someone to come out and do annual check up. You need to figure out your phone bank. I learned from technician that your call center is in FL and I'm in CA. Apparently there are no local offices and technicians work for themselves. This seems to be an unusual way to do business, and certainly is not customer or service oriented. I was told two of your experienced employees recently quit. I suspect it's due to your practices.
- Deb Raupp
Pasadena, CA
Yes, absolutely Five Stars! Victor was on time, very helpful, efficient and knowledgeable. I liked the on screen billing, too. I am very pleased and would recommend you to friends. Thank you, Linda Moore
- Linda Moore
Product:
Pasadena, CA
I had a garage door installed and am very satisfied with the installation and workmanship of the product. The two technicians that represented the company were friendly, courteous and very experienced. I would give this company 5 stars.
- Louis Martinez
Pasadena, CA
Precision was the Right People for the Job, I,m very pleased with the Garage Door at my residents.Your Workers were Very Professional and Cleanup after they finished.I will keep you in mind in the future My Best Regards too You and Your Company Carol Gonzales.
- Carol Gonzales
Pasadena, CA
We had the pleasure of having Tony P. come out and repair our garage door. Tony was very professional and courteous. We received a call from Tony telling us what time he would arrive. He arrived as stated, and did a GREAT job. I will DEFINITELY recommend your com poo any. We will be calling you in the future to replace our garage door. Thank you.
- Susan Bowers
Product:
Pasadena, CA
Having used Precision 5 years ago, it was an obvious choice, especially since the previous technician taped the contact info to the inside of the garage door so I could easily find it. Excellent customer service from Ashley in the office to technicians Tony and Stanley. They were prompt, courteous and quick. Really appreciate that they didn't try to upsell me on repairs knowing that I'll be selling my place soon. The garage door now works and sounds like a dream. Thank you so much! Highly recommend.
- K. Degner
Pasadena, CA
Fast quality install, top of the line opener, shockingly expensive. Just installed today. We will see how it works out.
- Fredrick Freeman
Product:
Pasadena, CA
The service was quick, efficient and professional. Thank you !
- Candace Bart
Pasadena, CA
I called for an estimate Saturday morning, the technician Tony arrived at 3 pm and my new garage opener was installed by 4:15. Boom! I was shocked at how fast this came together. Thanks for outstanding service!
- Tammy Rozga
Product:
Pasadena, CA
Tony was efficient, explained everything to me and speedy. I will definitely use Precision again.
- Georgia Bergman
Pasadena, CA
On time quality service by friendly knowledgeable technician.
- Jeff Baxter
Product:
Pasadena, CA
Tony diagnosed the problem with the main controller and replaced it expeditiously. He then tested all of the systems to insure they functioned. He gets high marks in customer satisfaction.
- Jeanne Paiz
Product:
Pasadena, CA
The technician arrived within the scheduled time frame that was given to me by the dispatcher. The technician explained the three options that would be available to accomplish the job. The repair/replacement job was done to my satisfaction although I think the total bill was very expensive
- Fred Reid
Product:
Pasadena, CA
At past homes in other areas of the country I have been serviced well by other Precision Overhead Garage Door Service companies. When I had problems with the garage door at my current home I remembered Overhead Garage. I was not disappointed. The technician showed up when he said he would. After I explained the problems he quickly diagnosed the cause and figured out a reasonable fix. The fix has held up
- Bill Beyries
Product:
Pasadena, CA
Jason arrived soon after our call to Precision Door Service. He seemed knowledgeable and gave us information about the garage door spring problem and our options. Once we agreed on the specific option, he negotiated a good price. The work was done efficiently and the door works well and quieter now.
- Linda Reuter
Product:
Pasadena, CA
Technician arrived when he said that he would, assessed the situation and told me what the solution would be and proceeded to complete the work in a timely and efficient way. He was a very nice and knowledgable young man. His truck sure could use a coat of paint. Thanks to you all for responding so quickly to my call.
- Holly and david Davis
Pasadena, CA
I am very pleased with the doors. The service done by Louis is excellent. I really did not know what to expect but I would choose them again.
- Ron Vandenbrink
Product:
Pasadena, CA
Very pleased with the service and Tony. Fixed the problem in100 degree heat on Sunday. Plus he showed up exactly on time. 5 Stars.
- Richard Duncan
Product:
Pasadena, CA
My first experience with Precision exceeded expectations, though it was an avid referral of a trusted neighbour that connected us. The service, from the return phone call and appointment scheduling, to the timely arrival of the technician to my door, was very good; indeed it was superior to my experience with two previous garage door firms. So, yes, a hearty and well-deserved recommendation they've earned.
- Lu Smith
Pasadena, CA
Technician was very professional.
- David Adams
Pasadena, CA
Excellent service visit. Communication leading up to visit was excellent. My technician was knowledgeable and cheerful. He didn't try to sell my products I didn't need. Gave me helpful maintenance tips to keep my garage door working longer. Showed me where potential problems may come up in the future after a very good inspection. I was very pleased with the call.
- Joe Deamicis
Product:
Pasadena, CA
Works fine, more money than I planned but ok ,,,need it working
- Malcomb Kirby
Pasadena, CA
Extremely reliable, professional, and competent. It wasn't the cheapest quote I got, but then again I sent those guys away the service call, grateful to be out only 39 dollars. Then I called Precision. I was grateful for the professionalism and the job was done well.
- Diane Jacobs
Pasadena, CA
Jesus was very professional and gave me the best advice for my situation. I look forward to the part coming in and having my door repaired.
- Barbara West
Product:
Pasadena, CA
Well done. Jesus was on time, very professional, nice looking truck and did the job perfectly (and quickly). You have a good business model. I also very much like the on-line photos of the people so that I know what my technician looks like - that is a great touch that no one else does to my knowledge. I only go to you guys for my various garage door needs (be it on my residence or rental properties) and this is exactly why (even if your prices are a tad more than others, and I am not even sure that is true). You pay for service and I got it. WEll done.
- Darren Salvin
Pasadena, CA
Martin was professional, helpful, and a pleasure to deal with. I would call them back anytime.
- Rea G.
Pasadena, CA
Jesus did a great job! He was very polite and knowledgable of the door. He did have to make a second trip to bring back a part he didnt have on the truck. Overall I was very satisfied with the company.
- Jane F.
Product:
Pasadena, CA
Excellent Service and very good advice. We would highly recommend to others!
- Mark N.
Product:
(310) 734-8914
(310) 734-8914(818) 861-6639
(818) 861-6639(310) 734-8914
(310) 734-8914(323) 412-9540
(323) 412-9540(818) 861-6639
(818) 861-6639(626) 817-6416
(626) 817-6416(818) 861-6639
(818) 861-6639(626) 817-6416
(626) 817-6416(909) 632-7040
(909) 632-7040(909) 632-7040
(909) 632-7040Office: 626-537-3568
2550 Corporate Pl
Ste C105
Monterey Park, CA 91754
Office: 909-480-4395
119 E Arrow Highway
San Dimas, CA 91773
Licenses
California State Contractor's License993555
If you are looking for service in the Simi Valley, Ventura County, and Santa Barbara areas, please visit:
simivalleygaragedoors.com
If you are looking for service in the Riverside, San Bernardino, and Temecula area, please visit:
garagedoorriversideca.com
From beginning (initial phone call with Lexi to schedule service for a lost garage remote), to a follow up call (Lisa), to the actual service (William), the team is 100% on point. Lexi and Lisa were patient, helpful, professional. And William! No words how good this gentleman is: first of all, his arrival was scheduled btw 4-8 pm. At 3:15 he called to ask if he could come early! Unheard of! Turned out our issue was more complicated than we had originally thought - his patience and ingenuity helped resolve the problem super efficiently. Precision Doors is so lucky to have William on their team, and we were lucky to be able to do business with him. Can’t say enough good things... a big thank you to all! If I could add more stars, I would!
- Susan Kaufman